They always get back to you to let you know what's happening.
Comprehensive pre-holiday information.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
This is extremely pleasing to hear as we always expect our clients to be regularly updated throughout the booking process as to any relevant information regarding their specific choice of holiday. We are always on hand for our clients to assist in any possible to ensure that they return home with enjoyable lasting memories of their holiday experiences with us.
Darren Fields
Sales Development Manager
Data zakupu: 08/01/2015
0
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Wiarygodny klient
11 years ago
Very friendly & knowledgeable people on the end of a phone
As well as the open comment box it would be good to include fields that refer to
1. walking club nomination for walking partnership points
2. a simple tick box to confirm whether you want to redeem...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. My colleague from the Sales and Reservations Department has telephoned you to discuss your comments. Your walking club has been nominated and we trust everything is in order. We hope you have a very enjoyable holiday.
Julie Pinnell
Customer Relations Controller
Data zakupu: 12/01/2015
0
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Wiarygodny klient
11 years ago
Holiday booking system very personal. Holiday details look fantastic.
WHEN I ASKED ABOUT THE LEADER OF OUR TOUR, BIRDING IN MOROCCO THE LADY ON THE PHONE DID NOT SEEM TO KNOW A GREAT DEAL ABOUT HIM AND HIS AMOUNT OF BIRDING EXPERIENCE, WHICH IS A SLIGHT CONCERN.
WILL...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. A member of our Sales and Reservations team has telephoned you regarding your concerns, and we trust you have all the necessary information.
Julie Pinnell
Customer Relations Controller
Holidays taken: Skiing in France, Italy: Apulia and the Trulli
HassnessX2
All very good and offering what the brochure said apart from slightly less walking in Italy than expected
Hassness is...
I have taken about twenty holidays with Ramblers, staff always very helpful with planning,especially this time as I need to leave the Santorini walking group for two days to attend a wedding in...
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.