Thanks for your comment - we have actually looked at the possibility of introducing a door to door service on several occasions in recent years. Unfortunately, with holiday participants coming from all over the country, the cost of this service would seem to be prohibitive. We will keep this under review though for the future.
Angus Russell
Planning Manager
Once one has selected a holiday (quite difficult) the booking process is straightforward.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Despite your difficulty in choosing your holiday, you have however made a good choice. Having just spent a week at the Hotel Mary in Vico Equense I can assure you that the location, staff and food at the hotel are great and you should enjoy a particularly varied walking and sightseeing programme. There's more to do than you have days to do it; you're in for a great holiday. Watch out for the hotel's own home made limoncello - if NASA ever decides to go back to the moon, this is a particularly tasty rocket fuel.
Angus Russell
Planning Manager
The website booking process takes too long, too many clicks through a series of pages needed before completed. The website needs to be redesigned so less stages required and clearer information...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
You'll be pleased to hear that our IT team are already looking at the next version of our online booking process to make it simpler and faster.
We're sorry for the difficulty you experienced in trying to use your debit card which would be unconnected to our website - current payment card regulations mean that we are not permitted to process card payments ourselves directly. The law requires that all card payments have to be routed through an authorised secure third party payment card handling system and the card issuer's own security systems as well. No card details are stored at any time on any of our own networks.
We hope you enjoy your next holiday with us later this Autumn.
Angus Russell
Planning Manager
Whilst all staff have given me excellent service, I must mention Monica who went the extra mile to get me the holiday I wanted.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your recent review.
We are delighted that you have received an excellent service from our staff. You mention specifically Monica who is a real gem and like with all our members of the team, always tries to leave our clients with a happy and stress-free conclusion to their bookings with us.
Wishing you only enjoyable and memorable experiences with us always.
Kind regards
Darren Fields
Sales Development Manager
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.