Absolutely splendid service. Situation explained clearly and everything done as requested. (Florence/Siena holiday withdrawn because of lack of numbers). Suggested alternatives with kindness and...
Website info was comprehensive, booking process easy but I haven't had an email confirmation of the booking yet which was starting to worry me until I received this feedback request.
I have now been travelling with Ramblers Holidays for some years and I must admit things have improved since my first holiday with them. However, I DO NOT like the fact that we have to pay for...
I've been going on their holidays for many years, and have never been disappointed. They are an ideal way for an active but single female to travel to places she would hesitate to visit alone.
Data zakupu: 27/08/2015
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Wiarygodny klient
11 years ago
Fine nice and straitforward with plenty of background info available on line
Initially phone was engaged, waiting in the queue which then cut out so I sent a message through 'contact us' on the website. Never had a reply so phoned again several days later and got through...
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Data zakupu: 23/08/2015
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Wiarygodny klient
11 years ago
Ramblers was very easy to deal with and provided good information about the trip.
Booking person not very helpful.Call cut out and she did not even bother to ring back although she said she had and I was engaged but that was not true!! No record of an attempted call!.Having siad...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are sorry that your booking was not handled in an efficient manner. It is unfortunate that the telephone call was cut off before confirming the holiday. We understand that our Reservations team did attempt to return your call but could not get through - possibly you were phoning us back at the same time. Please accept our apologies for this situation. We pride ourselves on our customer service standards and would like to assure you this was not typical of our operations.
Julie Pinnell
Customer Relations Controller
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.