We are sincerely sorry that the hotel standards were not as expected. Clearly there has been a serious deterioration in services and we understand that hotel operations and staffing have been reviewed since your visit. We will be writing to you personally regarding your concerns.
Julie Pinnell
Customer Relations Controller
Have already completed a questionnaire regarding my holiday
Wiarygodny klient
11 years ago
Very enjoyable week Weather was good for walking, no rain. Hotel was very impressive from the outside set in beautiful grounds but a terrible disappointment inside. Very tired, smelt of old people, needs a complete refurbishment. Food was very mixed but soup was usually good. Bedrooms were not very clean, the carpet had stains on it and the bed linen smelt. Pity there was not a bar in the hotel for socialising! Christian Guild hotel fine if you are religious but on a walking holiday don't think anyone wanted to worship!! Strange ambience! The staff were very pleasant but you felt that they were very aware of the tattiness of the property.
After having taken between 15 & 20 Ramblers Holidays over the years, as always, we are impressed with the easy approach and efficiency of your Staff, needless to say we would not be taking...
This will be my 9th holiday with Ramblers worldwide, over a period of about 22 years, each one has been brilliant, meeting people with the same thing in common which is WALKING, people from different...
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
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Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.