We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
4 years ago
Friendly, helpful & solved all our requests.
Pleased to have moved some of our accounts to Paragon and will use them again. Good rates and service.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Answer the phone
Matt
Paragon
4 years ago
Thanks for taking the time to respond. We’re sorry if you've ben experiencing delays on the telephone.
We do sometimes receive higher volumes of calls which can, unfortunately, impact waiting times. However, please be assured that we do monitor call volumes and take steps to reduce those waiting times should they become consistently longer than usual.
Thank you for your patience and for taking the time to provide us with your feedback.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Great interest rate...easy to use site.
Very easy website to use. Common sense security and no faffing. Very impressed so far.
Matt
Paragon
4 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
New ISA - couldn't be easier
Really easy set up for new ISA - very clear
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Wiarygodny klient
4 years ago
Couldn't be easier.
Just so easy to access the account and move money when needed.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Defined Access rate is not variable it is capped
Disappointed
I opened a 120 defined access 3 weeks ago (issue 24) and assumed when rates went up this would increase the rate on this variable account
Clearly the latest rate increase has not had...
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Matt
Paragon
4 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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Wiarygodny klient
4 years ago
Online banking
Online banking is simple and quick
Matt
Paragon
4 years ago
Thanks for sharing your comments. It’s great that you’ve found our online system clear and easy to use and we value your positive feedback.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Quick and easy to choose maturity option
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Difficult to follow ,disappointing rates and choices.
Matt
Paragon
4 years ago
Thanks for leaving your feedback, and sorry that you're not pleased with your rate. We do aim to offer consistently competitive interest rates and we regularly refresh our range with new issue accounts taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
0
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Tried to select re-investment of maturing funds. System refused to allow me to select a 1 year fixed rate term - kept saying something is miossing without specifying what it was. Very unhelpful and...
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Matt
Paragon
4 years ago
Thanks for leaving this feedback. We’re sorry you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our system.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you want to speak to us sooner please get in touch now.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.