We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
4 years ago
Quick and easy to use and clear to understand.
Quick and easy to review my savings account and to reinvest. Happy that the rate is better than 3 years ago!
Matt
Paragon
4 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Not easy to manage accounts and account transfers
Always show name of account when referenced
Matt
Paragon
4 years ago
I'm sorry to hear you've experienced difficulties using our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
1
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Changing details
Gina very helpful and patient. Stayed with me and talked me through changing dtails.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Exceptional service
The service from Paragon bank has been exceptional. I have found it so easy to set up an account with due regard to security at all stages. I am extremely impressed and would not hesitate to...
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Trusted Customer
Bishopbriggs , Glasgow, G642DY
4 years ago
Co Trusted Customer sądzi o Paragon:
YOU HAVE NOT SHOWN HOW TO USE AUTHENTICATION CODE OR HOW TO GET TO THE PAGE WHERE IT IS
Matt
Paragon
4 years ago
I'm sorry if you've been having difficulties using your account. If you could please get in touch at www.paragonbank.co.uk/contact-us then a member of our Savings team will be happy to give you further guidance.
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Wiarygodny klient
4 years ago
Safe and secure.
I felt my security and my money were very safe hands. The opening of the account was meticulous and detailed but step by step your security features made me feel at ease. Thank you.
Matt
Paragon
4 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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Wiarygodny klient
4 years ago
SPOT ON WEBSITE !
EASY TO MANAGE ACCOUNTS , ALL INFO AVAILABLE , EASY TO CHOOSE REINVESTMENT OPTIONS
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Top rate of interest and easy to update matured account online.
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Really poor at rewarding existing savers.
Treat exiting account holders fairly - increase rates in existing accounts when you introduce new accounts identical but with higher rates
Matt
Paragon
4 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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Wiarygodny klient
4 years ago
Maturing accounts
Have two accounts maturing in September have given instructions for one but need to give instructions for the other and i want to deposit in the same account but am finding it hard to find out how.
Matt
Paragon
4 years ago
Hi there. If you could please get in touch with us at www.paragonbank.co.uk/contact-us then a member of our Savings team will be happy to help.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.