We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
New account opened easily.
Excellent.
Matt
Paragon
4 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Service fine but I could not find a way to view password entered so I could check it. If I had known it was correct I would have reviewed my login to check what I had done wrong on that!
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Not treating customers fairly
Terrible why have interest rates increased by 1% yet my so called variable rate account has stayed the same?
Matt
Paragon
4 years ago
I'm sorry to hear of your dissatisfaction re: the interest rate on your account.
Our products are issued at different times, under different circumstances and, consequently, are independently priced.
The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Not variable rate at all!!!!
Totally disappointed that my account interest rate is not being increased -how can it be variable when rates went up 1% in the last 2 months???!!!
Matt
Paragon
4 years ago
I'm sorry to hear of your dissatisfaction re: the interest rate on your account.
Our products are issued at different times, under different circumstances and, consequently, are independently priced.
The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.
4
Udostępnij
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Am on 120 day notice account issue 24 but received no rate increase
So under hand to generate a new issue rather than pass on interest rate rises to customers on so called “variable “ rates
Matt
Paragon
4 years ago
I'm sorry to hear of your dissatisfaction re: the interest rate on your account.
Our products are issued at different times, under different circumstances and, consequently, are independently priced.
The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.
4
Udostępnij
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Had a 10 minute wait to be answered but once I was answered the person I spoke to was very helpful.
0
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Wiarygodny klient
4 years ago
Your messaging service is unintelligible to me. Your email is hopeless.
Your messaging service is unintelligible. Your email is hopeless.
Matt
Paragon
4 years ago
Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the email you've received. Your feedback is important to help us improve for the future and we will be looking into this.
If you'd like to speak to us re: this matter then please get in touch through our usual customer service channels and a member of our team will be happy to provide you with further assistance..
2
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
information was easy to understand, staff well informed.
staff informative regarding savings. As a new client I did appreciate all my questions being explained in simplier terms.
Matt
Paragon
4 years ago
Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
0
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Clear instructions on website with all the information needed.
0
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Wiarygodny klient
4 years ago
Great website, online banking, savings rates, products and communication.
Great website, no problems when opening new savings accounts; didn’t have to resort to frustrating “avatar” chats or phone calls. So good to be able to do everything online with speed and...
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.