W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Paragon

TC

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

No variable date increase

Since rates have been increasing my variable rate accounts have not received any benefit and you have left the rates as they were

Matt

Paragon

4 years ago

I'm sorry to hear of your dissatisfaction re: the interest rate on your account. Our products are issued at different times, under different circumstances and, consequently, are independently priced. The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.

1

TC

Trusted Customer

Solihull

4 years ago

Co Trusted Customer sądzi o Paragon:

Back to the 80's

All fine until you wish to change nominated bank account. Then its back to the 80's. Surely there's a quicker more technological way than printing out a form and then snail mail? Its been days now,...

Przeczytaj więcej

Matt

Paragon

4 years ago

Thanks for taking the time to respond. We’re sorry to hear about the difficulties you've encountered changing your nominated bank account. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

1

Wiarygodny klient

4 years ago

Easy to use and understand with good examples.

0

TC

Trusted Customer

Great Yarmouth

4 years ago

Co Trusted Customer sądzi o Paragon:

Very Good

A well laid out web site made it easy to understand and fill in my request which was not straight forward no Phone call for help necessary.

Matt

Paragon

4 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

0

TC

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Great start

Very speedy account set up and easy to access for the first time. Impressive start.

0

Wiarygodny klient

4 years ago

had to open new account to get best interest

Should Automatically increase variable rate when rate goes up. Had to transfer from 1.85% to new account paying 1.9% ridiculous

Matt

Paragon

4 years ago

I'm sorry to hear of your dissatisfaction re: the interest rate on your account. Our products are issued at different times, under different circumstances and, consequently, are independently priced. The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.

1

TC

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Notice Account

The service provided was excellent.

0

TC

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Trapped on lower variable rate

Terrible rates for existing customer

Matt

Paragon

4 years ago

I'm sorry to hear of your dissatisfaction re: the interest rate on your account. Our products are issued at different times, under different circumstances and, consequently, are independently priced. The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.

1

TC

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

What does variable really mean?

My 86 year old grandmother on a 120 day notice account had no increase to her variable rate Poor and hugely disappointing

Matt

Paragon

4 years ago

I'm sorry to hear of your dissatisfaction re: the interest rate on your account. Our products are issued at different times, under different circumstances and, consequently, are independently priced. The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.

2

Wiarygodny klient

4 years ago

ISA interest is 1.85%. New customers get 1.9%.

Offer existing customers the same interest rates as new customers

Matt

Paragon

4 years ago

I'm sorry to hear of your dissatisfaction re: the interest rate on your account. Our products are issued at different times, under different circumstances and, consequently, are independently priced. The rates we offer depend on several factors, such as movements in market benchmark rates (including the Bank of England Base Rate), the savings market environment, as well as operational and commercial considerations.

1

Recenzje sprzedawcy Paragon

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?