W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Wiarygodny klient

4 years ago

Paragon rectified my mistake in days. Good customer service..

Wiarygodny klient

4 years ago

Would Recommend

Answered phone quickly. Spoke to someone on a Sunday. Extremely helpful after I'd inadvertently locked my account. Website very clear and easy to navigate. Very competitive rates,

Matt

Paragon

4 years ago

Thank you for taking the time to leave us a review. It's great to hear about your positive experience on the telephone and using our website. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

efificient

As always paragon provide an efficient and reliable website

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Quick and easily understood.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

More pros than cons

The helpdesk service is great the online interface is lacking a few things. Can't see SENT secure messages. The ISA transfer process is flawed

Matt

Paragon

4 years ago

It's pleasing to read your positive comments about our helpdesk. In relation to our online system and ISA transfer process, please be assured that your feedback regarding these has been passed on to our team, should there be any improvements we're able to make in future. Thank you for taking the time to leave us a review.

Wiarygodny klient

4 years ago

Transparency Poor

Transparency poor

Matt

Paragon

4 years ago

Thanks for taking the time to respond. I'm sorry if you’re not happy with any aspect of the service you have received from us. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Very Good

I have been very satisfied with the safe position of my money and at the moment will carry on

Wiarygodny klient

4 years ago

Keep up your good work

You can access your account very easily, and everything is easy to understand.

Matt

Paragon

4 years ago

Thanks for sharing your comments. It’s great that you’ve found it easy to access your account and that everything is easy to understand. We strive to provide an online system that is clear and simple to use, so we're pleased to hear your positive review.

Wiarygodny klient

4 years ago

Good rates, clear instructions.

So easy to use Paragon Bank. ISA rates are good, get a loyalty rate which is competitive. Really easy to give maturity instructions. Everything very clear. Happy!

Wiarygodny klient

4 years ago

Very clear website and straightforward application process. A good start!

Matt

Paragon

4 years ago

Many thanks for taking the time to leave us a review. It’s pleasing to hear that you’ve found our website very clear and the application process straightforward. We really value your positive feedback!

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