We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
Wiarygodny klient
4 years ago
EXCELLENT SERVICEE
THe online application was easy to understand and all correspondence by email or post as efficient. I had cause to contact by phone and the person dealing with my query was helpful, efficient and...
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Matt
Paragon
4 years ago
Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!
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Wiarygodny klient
4 years ago
Rang early and got through straight away & received excellent service!
Answered phone promptly and expertly guided me through my transaction with patience and clarity. Thank you!
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Wiarygodny klient
4 years ago
Very easy to use website
Easy to use good rate of interest
Matt
Paragon
4 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.
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Wiarygodny klient
4 years ago
Always had a good service
Good service but wish I could benefit from higher interest rate on 3 year bond as just missed out! Due to start this month.
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TC
Trusted Customer
Walton on thames
4 years ago
Co Trusted Customer sądzi o Paragon:
Inform the customer directly interest changes
You need to contact customers when they are earning pitiable amounts of interest. No good leaving messages on the account email them IF YOU WANT TO KEEP THEM
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Slight confusion as the capital and interest was listed separately
Good. Uncomplicated
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Not very familiar with computers but your telephonist talked me through every step and I managed to complete what I had started. Her patience and help was second to none and I couldn't thank her...
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Matt
Paragon
4 years ago
Many thanks for leaving your feedback. Customer service is our highest priority, so it's really pleasing to read about your positive experience on the telephone, which we will pass onto our team!
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Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Your customer services dealt with my dilemma patiently and professionally.
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Wiarygodny klient
4 years ago
Available I think her name was, helped me so much I couldn't have done anything without her
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Wiarygodny klient
4 years ago
Interest rate
Didn’t increase interest rate quickly enough
Matt
Paragon
4 years ago
I'm sorry to hear of your dissatisfaction re: the interest rate on your account. We do always strive to provide rates that are consistently competitive. However, the rates we offer depend on several factors, such as movements in market benchmark rates, the savings market environment, as well as operational and commercial considerations.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.