We are a specialist lending bank, offering a range of savings and lending products in the UK
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Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
So far so good
Ease of opening account, speed of response and clear set up, were all good.
Matt
Paragon
4 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
First class service
Always a pleasure dealing with Paragon customer service. They seem to have the most friendly and helpful staff in the banking world!
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Triple Access
The service provided was excellent.
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Wiarygodny klient
4 years ago
OVER COMPLICATED, PEDANTIC SYSTEM.
I'm not happy about the method of changing instructions of nominated bank.
I did a bank switch, my interest has been arriving at my nominated bank every month since March.
However, the old nominated...
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Matt
Paragon
4 years ago
Thanks for your feedback. Our processes and policies are designed to protect our customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.
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Wiarygodny klient
4 years ago
Clear and comprehensive process for giving maturity instructions. Very easy to complete.
Matt
Paragon
4 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
0
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Wiarygodny klient
4 years ago
Account opening
Straightforward Secure process with comprehensive information available
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Very poor service.
I asked Paragon to transfer two ISA's with them paying poor rate of interest to a new account paying a much higher rate of interest. Not only did it take them over two weeks but they only did one...
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Matt
Paragon
4 years ago
We're sorry to hear you've not had a response to your query yet.
If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.
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TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Logging in is a lottery.
Matt
Paragon
4 years ago
Thanks for leaving us a review. I'm sorry if you've encountered any difficulties logging in to our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
0
Udostępnij
TC
Trusted Customer
4 years ago
Co Trusted Customer sądzi o Paragon:
Problems logging in.
Matt
Paragon
4 years ago
I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.
If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.
0
Udostępnij
Wiarygodny klient
4 years ago
Easy to use online
Very happy with the online system. Links to all things that you want to see are all on one page.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.