W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Fast, efficient, easy to understand service

Trusted Customer

Clevedon

4 years ago

Co Trusted Customer sądzi o Paragon:

Please make your forms more customer friendly with better explanations.

On both occasionsI have visited your website there have been confusing instructions and I have been forced to ring your office for guidance. For example it said I could not leave £500 in my account,...

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Matt

Paragon

4 years ago

I'm sorry to hear you found some of our online forms confusing. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. I'm pleased to read your positive comments re: our staff who helped when you telephone and will pass on your comments to the team!

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

So easy to transfer my ISA into Paragon

Trusted Customer

Eastbourne

4 years ago

Co Trusted Customer sądzi o Paragon:

Great products easy to use.

Fast response. Easy to deal with

Matt

Paragon

4 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Paragon used to be the market leader for savings rates now seem to be one of the last to pass on increases

Matt

Paragon

4 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

Excellent speedy service

Simple and efficient.

Trusted Customer

4 years ago

Co Trusted Customer sądzi o Paragon:

New account opened in less than 5 minutes, process very simple - the best I have ever used

Wiarygodny klient

4 years ago

Difficult to find interest statement

Why make it impossible to access an interest statement for accounts that have matured and transferred to a new account? What a waste of time.

Matt

Paragon

4 years ago

I'm sorry to hear that you had difficulties accessing your interest statement. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us.

Trusted Customer

Solihull

4 years ago

Co Trusted Customer sądzi o Paragon:

Excellent customer service

I had a query that I couldn't sort out on line. I only had to wait a short time for an advisor who talked me through everything I needed to do. Very helpful and made sure My query was sorted to save...

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Matt

Paragon

4 years ago

Thanks for leaving your feedback. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

Oswestry

4 years ago

Co Trusted Customer sądzi o Paragon:

decent interest rate on new bond

website worked

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