We are a specialist lending bank, offering a range of savings and lending products in the UK
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ocen(y) w ciągu ostatniego roku
Paragon nie jest już aktywnym klientem Feefo
Wyświetlono wszystkie recenzje: 7,696
TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Prompt and efficient
Everything went as promised. Yes, I will always consider them for the future
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Wiarygodny klient
3 years ago
Low interest rate.
Interest rates on flexible savings account are now shockingly low.
Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Everything was straightforward and went well
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Wiarygodny klient
3 years ago
Disappointed with the service received.
I applied to transfer my isa to another company. You emailed me to say my account was closed 5 days ago, I have not received any notification of how much interest was added to my balance or that it...
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Matt
Paragon
3 years ago
I'm sorry to hear you've not had confirmation re: your account closure yet.
If you have left your name and email address here, we'll be arranging to contact you shortly to resolve this for you. However, if you'd like to speak to us sooner please get in touch now through our regular customer service channels.
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Wiarygodny klient
3 years ago
Online is easy to navigate.
I find website simple and easy to locate any details I require.
Matt
Paragon
3 years ago
Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Don't respond to secure messaging, no confirmation of receipt of messages
No response from secure messaging after 5 days, no confirmation of a message being received
Matt
Paragon
3 years ago
I'm sorry to hear about the delays you have experienced recently receiving a reply to your secure message.
We are receiving a higher volume of enquiries at the moment due to an increase in customer demand, which is, unfortunately, having an impact on turnaround times. Please accept our sincere apologies for the current longer wait times and please be assured we will be in touch as soon as possible. We appreciate your patience in this matter.
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Wiarygodny klient
3 years ago
Quick and simple transfer of ISA from another bank. No concerns.
I’ve been with the same bank since I was a child. Interest rates sent me searching for something better, as with old bank, loyalty counted for nothing. Easy transition provided by Paragon. No regrets.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Very happy in the way my transfer between ISA’s was dealt with. It was very easy to achieve,
the move albeit was over the week end was there waiting to review on Monday morning.
Very impressed. Thank...
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Matt
Paragon
3 years ago
Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.
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TC
Trusted Customer
3 years ago
Co Trusted Customer sądzi o Paragon:
Slow to raise savings rates
Slow to update savings rates but quick to drop them
Matt
Paragon
3 years ago
Thank you for taking the time to leave us your feedback.
We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.
0
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Wiarygodny klient
3 years ago
Fast and efficient
Fast and efficient very fast internal transfer to new account.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings.
With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.