W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

Heathfield Sussex

3 years ago

Co Trusted Customer sądzi o Paragon:

The poorest customer service ever received.

The worst I have experienced from a financial institution in 50 years. A relatively small amount of money has been stuck for 2 months in a Paragon suspense account..A complaint has been made but is...

Przeczytaj więcej

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry to hear about the difficulties you've experiencing with your account. If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Wiarygodny klient

3 years ago

Clear instructions and prompt service

Efficient service

Wiarygodny klient

3 years ago

Reliable internet bank.

Reliable internet bank. Good products and communication.

Wiarygodny klient

3 years ago

Good website

Easy website to log onto and good security

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system easy to log into. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

3 years ago

Excellent straight forward banking

Simple straightforward banking, online account very easy to use and very good interest rates .

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

I would have liked a text or email when you received money into my account, as it didn't show up on day I put money in

Wiarygodny klient

3 years ago

Excellent First Class Customer Service

I needed to change my reinvestment online instructions which i had made on a earlier date, I was unsure how to amend them and telephoned for advise. I received an excellent customer service...

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Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

easy to access, easy to understand,

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

password change

Don't make me change my password and if you do accept the new one. Took me 20 minutes and very frustrated and now have password I shall not remember and probably have to write down worsening security.

Matt

Paragon

3 years ago

Thanks for your feedback. We’re sorry to hear you experienced difficulties logging into your account. We ask for a password for you to use every time you log into your account to keep your account secure. Our processes are designed to protect customers and our business, but it’s still important to hear your concerns in case there are improvements we’re able to make in the future. If you'd like to speak to us further then please get in touch through our customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

Edinburgh

3 years ago

Co Trusted Customer sądzi o Paragon:

Interest rate could be better 1yr fixed interest better from castle trust

Easy webpage to use

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