W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

No problem

No problems online

Wiarygodny klient

3 years ago

Great service.

A VERY helpful and informative customer service lady. I had been incorrectly sent an Email that the account had been closed which was veryupsetting as I was away on holiday at the time. She...

Przeczytaj więcej

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Easy deal.

Very easy to deal with and good savings rates too.

Wiarygodny klient

3 years ago

Easy online process to follow re account maturity options with clear information available to support decision making

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Really easy to use - very satisfied

Excellent- answered my call promptly, clear guidance and the online tools work really well. Happy to stay with Paragon

Trusted Customer

Greater Manchester

3 years ago

Co Trusted Customer sądzi o Paragon:

EASY TO OPEN NEW ACCOUNT

It was super easy to open an account on line. It was very quick and I received confirmation of my new bank details the same day. I had 28 days to make my deposit which was great.

Matt

Paragon

3 years ago

Thanks for taking the time to respond. It's great to hear your positive feedback as we’re always striving to improve our processes.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Appear not to have followed my instructions for transfering accounts

Provide a better arrangement for users of LPAs

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry if you've experienced any difficulties with your transfer instruction. If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Good service poor rate !

Easy to access the website. Unfortunately your instant access rates are lagging behind your competitors ,so I have withdrawn most of my funds.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Easy to navigate site with comprehensive information - once you've found the correct log-in button, that is.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our online system clear and easy to navigate. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

You could make it clearer how to transfer money from one of your ISA accounts to another ISA with you which pays a better rate.

Matt

Paragon

3 years ago

Thanks for your feedback. I'm sorry if you've experienced any difficulties transferring money from one ISA to another. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner please get in touch now through our usual customer service channels.

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