W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o Paragon

Wyświetlono wszystkie recenzje: 7,696

Wiarygodny klient

3 years ago

Increase interest rates to come more in line with my other savings accounts

Matt

Paragon

3 years ago

Thank you for taking the time to leave us your feedback. We're sorry to hear that you're not pleased with the interest rate on your account. We do aim to offer consistently competitive rates and we regularly refresh our range with new issue accounts, taking into consideration interest rates currently available in the market, as well as reviewing the rates on offer to existing customers.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Unable to find sort code

Unable to find sort code for my accounts. Why don’t paragon display the correct sort code and account number

Matt

Paragon

3 years ago

Thanks for taking the time to respond. We’re sorry if you've had any difficulties finding information concerning your account. Your feedback is important to help us improve for the future. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to someone about this sooner, then please get in touch now using our usual customer service channels and a member of our team will be happy to provide you with further assistance.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Premature logging out.

Improve the reliability of their website

Matt

Paragon

3 years ago

I'm sorry if you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

The authentication code you sent to did not work

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with your authentication code. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly to help resolve this for you. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Excellent Service and Savings Rates

Very easy to set up accounts. Very good savings rates. And VERY prompt answer to telephone inquiries. Excellent service over a number of years.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Wiarygodny klient

3 years ago

Fast service

Having requested help about transferring a product I received a fast and clear and easy to understand set of instructions. Wish all Banks were as good as this.

Trusted Customer

Hereford

3 years ago

Co Trusted Customer sądzi o Paragon:

Moving money is convenient and interest rates on savings very competitive.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Great interest rate, easy to use website

Easy to understand and open a new account

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website easy to use. We really value your positive feedback so thank you for taking the time to leave us a review.

Wiarygodny klient

3 years ago

Great to bank with

So easy to open account. Anything you need to know is there in easy to understand terms.

Wiarygodny klient

3 years ago

Excellent ISA provider

Excellent service, easy to use and good offers.

Nie masz jeszcze zaproszenia do recenzowania?

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy Paragon

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?