W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Recenzje sprzedawcy Paragon

https://www.paragonbank.co.uk

We are a specialist lending bank, offering a range of savings and lending products in the UK

Obsługa

ocen(y) w ciągu ostatniego roku

Wyświetlono wszystkie recenzje: 7,696

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Helpful telephone advisor

I was not able to log into my account. I spoke with a very helpful lady who assisted me.

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Cash isa

All online. Quick, secure and efficient, cash ISA transferred and running in just 3 days. Not used much yet but online page looks user friendly. Very good so far!

Wiarygodny klient

3 years ago

Had difficulties using the online system, until i tried using my tablet

I wanted to alter maturity instruction due to a change in circumstances. I tried to do this online but cou.d not access the relevsnt screen. After a considerable number of attempts l sent sn email...

Przeczytaj więcej

Matt

Paragon

3 years ago

I'm sorry to hear that you've experienced a problem with our online system. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Responce from website was excellent and I was able to navigate my transactions with confidence.

Matt

Paragon

3 years ago

Thanks for sharing your comments. It’s pleasing to hear that you’ve found our website responsive and that you were able to navigate with confidence. We really value your positive feedback so thank you for taking the time to leave us a review.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Quick, secure and to the point.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Very easy efficient process.

Wiarygodny klient

3 years ago

iogged me out too quickly

logged me out too quickly

Matt

Paragon

3 years ago

I'm sorry if you've experienced any difficulties with the login for your account. Your feedback is valuable as we work to build improvements into our systems and processes, so thank you for taking the time to share your thoughts with us. If you have left your name and email address, we will be arranging to contact you shortly. However, if you'd like to speak to us sooner then please get in touch now through our usual customer service channels.

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Promp efficient response

Excellent and prompt response

Matt

Paragon

3 years ago

Thank you for leaving us a review. Customer service is central to what we do, so we really value your positive comments, which we will pass onto our team!

Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Great interface, good range of products. No problems encountered whatsoever in paying in or withdrawing to my nominated external account. If I had one criticism, it's the lack of a phone ap to...

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Trusted Customer

3 years ago

Co Trusted Customer sądzi o Paragon:

Clear & concise options clearly displayed with competative rates.

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