Recenzje sprzedawcy Luxury Gold

We would like to thank you for bringing your experience on the Spirit of the North and South India trip to our attention, as we have forwarded your concerns to our Operations and Quality Control Teams for their attention. That said, please allow us to apologise for any inconvenience that you encountered and to assure you that these matters will be looked into. Nevertheless, it is pleasing to learn that you enjoyed your overall trip with Insight Vacations in India and we hope to have the chance to restore your complete faith in our guided vacations in the future. 

The Elegance of Egypt has been planned so that there is enough time to take in all of the fascinating attractions in the itinerary, yet, we still regret that the pace of the trip wasn't as you had anticipated. However, information regarding guest participation can be found in our brochures and on our website under our booking conditions. Nonetheless, it goes without saying that we are delighted that you felt able to travel with confidence in our care and we sincerely hope that you have left your vacation with many incredible memories. 

We appreciate how unpleasant flight delays can be and so we are pleased by the news that you made it comfortably to your accommodation. On top of that, we are delighted that our Travelling Concierge, Mohammed, took great care you throughout your whole journey. Nonetheless, as we want our guests to simply enjoy the best experiences across the entirety of their trip, your comments about the meals, Optional Experiences and hotel condition, have been shared with the concerned departments for the necessary action and improvement. Yet, on behalf of Luxury Gold please accept our apologies for any inconvenience that you felt during your vacation, and we hope to fully exceed your expectations should we have the opportunity to welcome you back to travel with us in the future.

Thanks for bringing these points to our attention so that we can look into them and make the necessary improvements. Nonetheless, we are happy that you enjoyed discovering all of the exciting places that this itinerary explores and we hope that you will join us again soon. 

To help each guest plan for their trip in advance, we try to make information regarding our luggage restrictions as clear as possible inside of our website, brochures and travel documentation. However, we appreciate that your prior holiday required extra equipment, and we certainly regret that we were unable to further assist you to your satisfaction. Nonetheless, we sincerely hope that you have been able to track your luggage via your shipping company and certainly remain pleased that you truly enjoyed the Imperial Rajasthan itinerary.

From the service that you receive while on a trip, to the included experiences and hotel selection. At Luxury Gold, we endeavour to get each element just right to ensure that you have an unforgettable journey. With that said, we thank you very much for your comments which we can look towards when making improvements to our itinerary. However, we are thrilled that you enjoyed taking in all of the attractions across India, and to learn that your time at the Marriott Spa Resort was the cherry on top of an incredible experience. 

We recognise that there can be significant cultural differences in sales procedures in different countries and that the bargaining methods used in some regions may not be to everyone's preferences. However, we thank you very much for your suggestions, which we have provided to our Product Development Team for their reflection. Nonetheless, we remain delighted that you still had a fantastic time taking in the culture and history of this remarkable destination, and we hope that you have returned home with many wonderful memories from your vacation. 

On very rare occasions, unforeseen circumstances could arise that require itinerary variations to be made. However, in order to reduce any inconvenience to our guests, we endeavour to notify you or your Travel Agent of any changes and to seek alternative experiences of a similar standard. When booking through a Travel Agent, they will be your point of contact for all information relating to the trip and they should be able to assist with any additional enquiries that you may have. As such, in our itineraries, we stress the importance of reaching out to your Travel Agent for information regarding visa requirements and we also kindly suggest that our guests visit our 'Know Before You Go' section on our website, where you will find all of the information that you need to be fully prepared for your journey. Additionally, when visiting temples or places of worship in any country, it is always advisable to wear modest clothing. Furthermore, we would like to assure you that all prepaid gratuities are distributed accordingly to our representatives. The ground handler for this particular journey is Trails of Indochina whose 24-hour contact information can be found in our guests' itineraries should you require any local assistance while travelling in Cambodia or Vietnam. Nevertheless, we truly appreciate all of your feedback and will look at how we can make our experiences even more seamless for our guests. Moreover, we are pleased that you enjoyed being able to skip the crowds and were captivated by the knowledge imparted by our Local Specialists, plus we sincerely hope that you have taken many wonderful memories away from your time spent exploring Asia with Luxury Gold.