nice customer service paying it back week to week great for me told my wife to get a loan as well
Luke
Loans 2 Go
8 years ago
Happy to hear about your positive experience. Thank you for using Loans 2 Go!
1
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
Excellent Service
Since loans to go has gone fully online and and the staff come out to homes on the same day it is more convenient and process and very polite staff.
Luke
Loans 2 Go
8 years ago
Really pleased to hear you think our experience is much more convenient for you. Thank you for the feedback Stella!
2
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
Good lender harrasment quick
Staff communication can be rude and
If a payment is due at 8 if it doesn't
Go out your back k bang on 8 you will receive loads of calls voicemails and texted by 8.03
Luke
Loans 2 Go
8 years ago
Sorry to hear you are not happy with us calling you so quickly due to a payment problem. Generally, we call as soon as we can regarding a failed payment payment to make sure that everything is fine and process the payment manually instead. We would like to apologise if this caused any problems for you but glad that we were able to resolve the situation with you in a timely manner. Thank you for borrowing with us and please let us know if there is anything else we can do to help.
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Wiarygodny klient
8 years ago
Very helpful and 5 star service... Thanks a lot.
A fantastic experience with a efficient service friendly staff help me in all steps... definitely I will recommend if I in the future I needed I will not hesitate... Thanks for you trust and help.
Luke
Loans 2 Go
8 years ago
Really pleased to hear about your positive experience. Glad we could help you and thank you for borrowing with us.
1
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
excellent service, was dealt with fast and staff were brilliant
Luke
Loans 2 Go
8 years ago
Thank you for borrowing with Loans 2 Go, Nicola.
2
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
Every good thank you
Luke
Loans 2 Go
8 years ago
Wonderful to hear. Thank you for borrowing with Loans 2 Go!
0
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TC
Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
Excellent
Luke
Loans 2 Go
8 years ago
Thank you, Emmanuel!
0
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
Never rang me to agree the terms of the loan just putting on a 1 and a half years plan which is not what I applied for
Luke
Loans 2 Go
8 years ago
Thank you for your feedback Denis. Our interest rates and loans terms are public which are explained to each customer before they sign their loan agreement. Our online personal loans for example are for 18 months only which is stated in the agreement before signing. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly. This would mean you do not need to take out the loan full it's full term of 18 months and can repay earlier with the amount repayable significantly reduced. Thank you again for getting in contact with us.
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Trusted Customer
8 years ago
Co Trusted Customer sądzi o Loans 2 Go:
spot on customer service
Excellent service. Very helpful staff when things went wrong. Had a change of heart after asking for to much money and the staff was very helpful in helping me
Luke
Loans 2 Go
8 years ago
Pleasure to hear about your experience, Alex. Thank you for borrowing with us and feel free to call us should you need any more help or advice.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Loans 2 Go is the trading name of Loans 2 Go Ltd; established over 20 years, we are an industry leader in the provision of alternative, affordable personal loans. Loans 2 Go continues to develop innovative approaches to lending, customer service and account management.
We provide loans with flexible terms to those seeking to find an alternative to more traditional forms of credit.