I applied a voucher, and you charged me the full amount. I emailed as soon as the order went through to say I wanted to cancel it, and nobody responded. I now have to return the item and lose the...
Service was appauling!
I orederd a size 16 dress for a party the following night, received a size 10!
Rang joys customer service... Spoke with someone, who quite frankly sounded like she was on her...
Database and packing meant one item I ordered was not actually in stock, the other was sent in the wrong colour. However, the matter was speedily resolved. Pleased with my skirt and top.
I wish I could give zero. Absolutely no customer service. They took out two items from my order without telling me, just adding a handwritten note in the bag to say they weren’t there and ‘refund’...
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Recenzje produktów
Data zakupu: 24/02/2019
0
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CU
Customer
7 years ago
Co Customer sądzi o JOY:
I ordered 3 items from Joy and only 1 arrived in my parcel. I have contacted Joy by phone and email and no one has contacted me. I am still waiting for my £55 refund
Disgraceful. Sorry Joy the Store...
They only posted one of the two items I purchased. I emailed them last week to find out where the other was - no response. I called to talk to someone, my details were taken but no one rang back....
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Recenzje produktów
Data zakupu: 03/03/2019
0
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Wiarygodny klient
7 years ago
Favourite purchases and smoothest delivery this year. Usually hate online experiences. Would definitely recommend! I really love my new red rucksack and louche jumper. They've put a bounce in my step...
I ordered 5 items and on arrival only received three. The top two on the invoice had been crossed out with the word refund beside it but I had not been told about this in advance and still have not...
They sent me a broken item and completely left out another item from my order AND THE CUSTOMER SERVICE IS IGNORING MY EMAILS DEMANDING A REFUND. I tried to give a smaller company a chance but they...
I love JOY clothes but was disappointed with my online order. I ordered one of the tops in size 14 and I was sent size 10. Another top was not included in my parcel and I was charged full price - I...
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
