Absolutely love the range & quality of clothes on offer along with the efficiency & friendliness of the staff.
JOY
JOY
15 years ago
Thank you for your wonderful feedback! Here at JOY we do our best to make all our customers happy and satisfied with the product and service we provide. We hope you will be visiting our stores in the near future.
Ewa
JOY
When I received my order, they had sent an incorrect item, but after calling through to their Customer Service number, they quickly resolved the issue, by sending the correct item that day for next...
Really like the fact that they stock different things to the high street. Love Louche as well. Far more personal level of service from them and the staff are always uber helpful. I'd much rather Joy...
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JOY
JOY
15 years ago
Thank you for taking the time to provide your wonderful feedback. We love to hear from happy customers who love our unique styles and we appreciate your comments. We hope you continue to enjoy shopping with Joy!
Ewa
JOY
I am not impressed by the website service provided at all. I know it says on this site to ensure that all orders are complete and if not to contact Joy before leaving feedback but I have emailed...
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JOY
JOY
15 years ago
We apologize for the service you have received in this matter. Here at JOY the customers are our number one priority and we strive to provide the highest of standards at all times. Unfortunately this has not been your experience on this occasion and once again, allow me to apologize. I will contact you shortly and do my best to resolve the matter in a way that is satisfactory to you.
Ewa
JOY
I am unhappy to hear the quality of your purchase was not up to standard. I will of course pass on your comments to the design team and I shall be contacting you shortly to discuss it further. In the meantime I thank you for providing us with your invaluable feedback.
Ewa
JOY
I love the top and necklace I bought from Joy and I will definitely shop there again. The only negative comments are the fact that delivery charges are quite high and you have to pay for returns...
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JOY
JOY
15 years ago
Thank you so much for taking the time to respond. I'm very glad to hear you loved your purchase. Thank you for your comments in relation to our delivery provider - this is something that we're currently reviewing to ensure we're providing the best possible service. Thank you again.
Ewa
JOY
I was not impressed by the service. I was sent the wrong size cardigan and was promised a refund on the postage and an exchange. Instead I got a refund minus the postage and no cardigan. I emailed to...
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JOY
JOY
15 years ago
I apologize for this poor quality service that you have experienced. I shall investigate the matter and contact you shortly there-after.
Ewa
JOY
Data zakupu: 01/08/2010
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Wiarygodny klient
15 years ago
joy sell great dresses, a very unique range which im very impressed with
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
JOY offers unique women's and men's clothing and accessories that you won't find on the high street, plus an eclectic mix of fun and quirky gifts.
Discover handpicked, individual brands including London label, Louche - available exclusively at JOY.
