W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o FlyDirect

Wyświetlono wszystkie recenzje: 3,281

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Very good but....

Very good. Easy to book online although no email to chase final payment resulting in me have to call for information

Recenzje produktów

Data zakupu: 12/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Good overall but no explanation for 25minute delay

Great flights, good food and drink. However 50 minute leaving delay on return and 25 minute late landing was apologised for but no explanation was given. Very irritating never to get a proper...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are sorry that you were delayed on your return trip. With aircraft making several trips over the course of day unfortunately delays can be accrued due to slot times, baggage and passenger loading and unloading and air traffic control backlogs. These issues are unfortunately unavoidable in air travel. We are pleased to note that some time was made up during the journey home.

Wiarygodny klient

8 years ago

These issues are unavoidable but the delays can largely be mitigated by allowing sufficient time for turn around. What are FlyBe's figures for delays in relation to other similar airlines?

Lydia Smith

FlyDirect

8 years ago

As you may know, we charter our flights with FlyBe so don't have the airline's current statistics immediately to hand, should you wish to pick this up with our Development Manager, please email lydia.smith@citravelgroup.com. We're sorry that you were disappointed with the delay and the communication around it.

Recenzje produktów

Data zakupu: 12/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Long transfers !

Great products : ie hotel and flight. Joining up of products less good, if transfers are advertised as 1 hour they should not in reality last 3 hours and 2 hours respectively, due to avoidable...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We apologise for the longer than expected transfer duration, and are working with our colleagues in Costa del Sol to avoid this for future trips.

Recenzje produktów

Data zakupu: 12/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Quick easy and a great flight

Great service

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. Please keep an eye on www.flydirect.je and our sister company www.bontour.co.uk for more direct destinations.

Recenzje produktów

Data zakupu: 12/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Excellent. Phoned the office to request a double bed and outside room with our booking ( request options seemingly not available via website ) and was dealt with promptly and efficiently ! Had it...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are pleased that you enjoyed your short break to Madrid. This is the first time we have operated to the city with FlyDirect, and all feedback regarding the airport handling will be taken on board and used for future operations.

Recenzje produktów

Data zakupu: 05/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

I prefr Barcelona as a destination; but the Mercado St. Miguel in Madrid wa

Flybe flights were fine; in contrast to previous experiences with this airline.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are pleased to hear that you enjoyed your direct flights to Madrid and the stay in general. We have two short breaks to Barcelona in September and October 2018. Please see www.flydirect.je for further details.

Recenzje produktów

Data zakupu: 05/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Tried to book online but system would not allow I sent an email but did not get a response for a few days. In the meantime I had booked by phone.

Recenzje produktów

Data zakupu: 05/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

The Hotel was better than we thought it would be. Shame we had to walk with cases for 15 minutes to meet coaches because of demonstrations and then having to stand and queue for an hour to get...

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Data zakupu: 05/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Madrid trip

Departure and transfer to hotel were fine. The hotel however was a disaster. We asked you to book a double room with bath. Instead we had a twin room that had an internal view and only a shower. ...

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Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback, which you have already discussed with our Manager when visiting our office.

Data zakupu: 05/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Very good

Data zakupu: 05/05/2018

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy FlyDirect

H10 ESTEPONA PALACEWięcej opinii o tym produkcieWyświetl stronę produktuAll very good except the coach transfers were a complete nightmare for us we were staying 45 mins from airport (Estepona) but the coach took three hours each way!! Completely outweighs the benefits...Przeczytaj więcej

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuGreat flight - let's have more direct destinations!

H10 ESTEPONA PALACEWięcej opinii o tym produkcieWyświetl stronę produktuFlying and staying were great - the long transfers detracted from them

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuDirect is the way Need more of this from jersey

HOTEL REGENTEWięcej opinii o tym produkcieWyświetl stronę produktuHotel was great for a busy, short break. Very well situated - within confortable walking distance of (our) Too Ten places to see and things to do. And all shoos.But wouldn't have been comfortable...Przeczytaj więcej

HOTEL REGENTEWięcej opinii o tym produkcieWyświetl stronę produktuThe big plus was being central. The breakfast staff were stressed and as a result; not as responsive as we would expect. Otherwise clean and comfy.

HOTEL REGENTEWięcej opinii o tym produkcieWyświetl stronę produktuGreat flight. Good hotel. Flight was spoiled by waiting for steps at landing and boarding in Madrid. More than an hour. Long walk to coach for return transfer. 25 mins. With bags and some passengers...Przeczytaj więcej

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?