W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o FlyDirect

Wyświetlono wszystkie recenzje: 3,281

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Flying direct to destination is great but don't expect excellent service

Flights delayed by approx 3 hrs both ways - return leg blamed on French Air Traffic Control - Service poor on outward leg served 10 minutes prior to landing.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We are sorry about the delays affecting your flights, which were recorded by the airline as a little over 2 hours on each occasion. On the 3rd June Palma airport was adversely affected by severe thunder storms earlier in the day, and on 10th June ATC strikes in Marseille caused disruption across European air space. We appreciate that these delays are frustrating but as you can understand are unavoidable. We hope that this inconvenience did not detract from an otherwise enjoyable holiday and hope to see you on another FlyDirect service soon.

Data zakupu: 10/06/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

we were delayed on the way out and on our way back too - no information regarding delays or how long we were going to be delayed for.

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We apologise for the delays to your flights. On 3rd June Palma Airport was adversely affected by severe thunder storms early in the day which had a knock-on effect to flights. On your return 10th June ATC strikes in Marseille affected flights across European air space. Whilst we appreciate that these delays are frustrating, they are unfortunately unavoidable. We apologise that you weren't kept updated with this information at the time and hope that this inconvenience didn't detract from an otherwise enjoyable holiday and we hope to see you on another FlyDirect service soon.

Recenzje produktów

Data zakupu: 10/06/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Majorca 2018

Yes would use again had no problems

Recenzje produktów

Data zakupu: 03/06/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Fantastic Service

it was great. Fantastic service to Flydirect

Recenzje produktów

Data zakupu: 27/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

holiday flights went well.

the flight went well going,slight hold up coming back.Hold up was due to the oxygen cylinders needing to be replaced.

Recenzje produktów

Data zakupu: 30/03/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Booking was easy online

Recenzje produktów

Rebecca Evans

FlyDirect

8 years ago

Many Thanks for your feedback. We're sorry that you were disappointed in not being able to pre-book seats. Unfortunately as a small charter operation we do not have the systems available to administrate the pre-booking of seats. We are always happy to place a request on our flight manifest which is available to airline and airport staff, however requests can unfortunately not be guaranteed.

Wiarygodny klient

8 years ago

Thanks very much for your response and I do totally understand the administration nightmare but I don't understand how and why some seats are already allocated to some people prior to check-in. opening. As mentioned I was at the airport to check in very early yet the nearest to the front I could get was row14, whereas people who checked in after me were on row 1 - one person each side who were obviously travelling separately. Just wondered how the seating is sorted out?

Rebecca Evans

FlyDirect

8 years ago

Requests made in advance of travel are pre-allocated where possible, however these are subject to being changed on occasion, in order to seat children with their parents, or those with mobility difficulty closer to the door, for example. Other seat allocations are on a first come, first served basis and on flights that are not fully booked may also be dependent on load distribution.

Wiarygodny klient

8 years ago

Great , thanks so much for the explanation. I will be sure to make a request at the time of booking in the future. I just assumed seats were allocated at check in rather than at time of booking. Now I know. Thanks again for your time and help

Data zakupu: 19/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Excellent Service

The whole booking experience was excellent, very straightforward, yes, Exwe would recommend them as well as buy from them in the future.

Recenzje produktów

Data zakupu: 19/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Everything went a well a slight delay on return route but nothing worth complaining about. The drink and snack service is really quite slow a very long wait when your towards the rear!!

Data zakupu: 19/05/2018

Trusted Customer

Zweryfikowano przez Feefo

8 years ago

Co Trusted Customer sądzi o FlyDirect:

Good time of year for destination.

Data zakupu: 19/05/2018

Wiarygodny klient

Zweryfikowano przez Feefo

8 years ago

Fantastic - no hassle - On the beach in a few hours from Jersey..

Direct flight wihtout the hassle of the UK - flight on time going and a slight delay coming back. Have used twice already and already booked for Majorca in Sept - will use again next year in spring...

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Recenzje produktów

Data zakupu: 19/05/2018

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Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy FlyDirect

MAJORCAWięcej opinii o tym produkcieWyświetl stronę produktuGreat place - would definitely recommend it to a friend

Zafiro Rey Don JaimeWięcej opinii o tym produkcieWyświetl stronę produktuThe hotel was amazing will go back there

MAJORCAWięcej opinii o tym produkcieWyświetl stronę produktubeautiful . great service

TENERIFEWięcej opinii o tym produkcieWyświetl stronę produktuvery good flight,nice start to the holiday

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuI understand you can't check in online when it's a charter flight but I don't understand how seats are allocated. I got to the airport early to try to get a seat near the front as I don't like...Przeczytaj więcej

El Puerto HotelWięcej opinii o tym produkcieWyświetl stronę produktuThe flight left on time, and on our return flight there was only a delay of approximately 30 minutes. Although I would add the actual hotel is is desperate need of sound proofing as it was rather...Przeczytaj więcej

COSTA DEL SOLWięcej opinii o tym produkcieWyświetl stronę produktuGreat experience - door to door or door to beach in a few hours...

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?