Apart from the upset of having to upgrade the service we experienced was wonderful. Flying direct from the IOM was a joy for us.
Tim Shute
FlyDirect
2 years ago
Thank you so much for the 5 star review! Really happy to hear you agree with us that flying direct is such a joy! We are sorry to hear about the confusion about the room your booked with us, we hope you book with us again and if you speak to a member of our wonderful team and explain your past experience, we will make sure you are booking the experience you are after and that there are no unexpected costs.
We booked a fly direct for the ease of travel but unfortunately we were delayed by 2 hours due to a miscalculation which resulted in our plane being too heavy and above the safety regulations for...
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Data zakupu: 08/06/2024
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
On time staff were pleasant and helpful. We were fortunate to have a limousine to collect us which got us off to a good start.
We found that for people our age the pick up arrangements were...
The overall administration was excellent and as a chartered carrier BA was good when they arrived.
If the flight to Faro had not been so late the previous week we would have used that service as...
Thank you for your detailed and in-depth review of your stay! We will feedback your comments and we are really happy to hear you'd visit again if you ever return to Mallorca. Thanks once again for booking with us and we hope to bump that 4 star review to a 5 star one in the near future!
All very good, particularly being direct from Isle of Man.
Kate Sloan
FlyDirect
2 years ago
Thank you for your four-star feedback. We're glad that you enjoyed our service and look forward to helping you book holidays with us in the future should you wish to do so.
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Data zakupu: 08/06/2024
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MJ
Mrs D Freitas de jes
Zweryfikowano przez Feefo
2 years ago
Co Mrs D Freitas de jes sądzi o FlyDirect:
There was an issue with the take off, where we were delayed by 2 and half hours as the flight was overweight.
They told us they would have to take 30 bags off and send next day, which seems...
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Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. We are sorry that your flight was delayed, this was due to human error and excess fuel on board. This was out of our control. We hope you enjoyed your holiday and look forward to welcoming you for any bookings in the future.
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Data zakupu: 08/06/2024
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Wiarygodny klient
Zweryfikowano przez Feefo
2 years ago
The service was fine but I was disappointed that it did not include getting us to and from the airport
Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. Unfortunately, transfers are not included with package holidays however, please note that transfers can be added at an additional cost either through one of our agents at the time of the booking or through a prompt online. We hope that you enjoyed your trip and look forward to welcoming you back in the future.
Only downside Flydirect didn’t inform the Hotel we wanted twin beds !! But the hotel were very helpful .
Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. We're sorry that you did not get what you requested but please be assured that we did send the direction however, we don't receive a guarantee that a hotel has received our requests. We're glad that the hotel was able to accommodate you and that you enjoyed your stay.
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Data zakupu: 08/06/2024
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Zweryfikowano przez Feefo
2 years ago
Excellent
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Kate Sloan
FlyDirect
2 years ago
Thank you for your feedback. We're glad that you enjoyed your holiday and we hope to welcome you back soon in the future.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.