Really helpful staff and recieved my claim quickly with know problems.
Hayley
ExoticDirect
6 years ago
Hi there,
Thank you so much for taking the time to leave your positive review.
We are so glad your claim was dealt with quickly and you found our service helpful.
We hope you have a lovely day,
The Exotic Direct Claims Team
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Zweryfikowano przez Feefo
Sudbury
6 years ago
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Co Trusted Customer sądzi o ExoticDirect:
Greatinsurance
Was easy to get a quote and purchase insurance for my two Conures. I was a little disappointed initially as the breeder gave me a discount code but the birds were apparently too young to be insured...
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Sarah
ExoticDirect
6 years ago
Hi Joanne,
Thank you for your review, We are sorry to hear that this was the case, if you did require any further information on this or wanted to discuss this further please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505 and we would be happy to discuss any details of this with you.
Kind Regards,
The Exotic Direct Team.
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6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Just as i expected
Totally recommend
Alec
ExoticDirect
6 years ago
Hi Kishan,
Thank you for giving us this positive review.
It's great to know we met your expectations and that you feel able to recommend us.
If you ever have any questions about your policy, or need our help with anything else, please do get in touch.
Best regards,
The Exotic Direct Team
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Trusted Customer
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6 years ago
Co Trusted Customer sądzi o ExoticDirect:
The web site was easy to use and register!
Alec
ExoticDirect
6 years ago
Hi Mark,
Thank you for this positive review and also for taking the time to add your comments.
It's great to know that you were happy with our website and the registration process.
If you ever have any questions about your policy, or if we can help in any other way, please do get in touch.
Best regards
The Exotic Direct Pet Insurance Team
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6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very helpful
Alec
ExoticDirect
6 years ago
Hi Suzanne,
Thank you for giving us this five star review. It's great to know that you found our team to be helpful.
If we can be of any further help or assistance in the future, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Definitely recommend will shop here again thank you
Alec
ExoticDirect
6 years ago
Thank you for your positive review, we really appreciate you taking the time to leave us your comments.
Best regards,
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
London
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
very good service
very good service.
Alec
ExoticDirect
6 years ago
Hi Michi,
Thank you for leaving us this positive review.
We're all really pleased to read that you were happy with the service we've provided you with.
If we can ever be of any further help or assistance, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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6 years ago
Co Trusted Customer sądzi o ExoticDirect:
This pet shop ever they this pet shop ever they know what they’re talking
I’ve had My bird for over two months now he is very healthy trying to talk loves to sing very affectionate .... he just loves being out of his cage would recommend this shop to anyone thinking of...
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Alec
ExoticDirect
6 years ago
Hi Sandra,
Thank you for writing such a positive review. However, I just wanted to double check that you meant to say all those nice things about us and not another company? Exotic Direct are a pet insurance company - but your feedback made reference to a pet shop. Sorry for any confusion?
Hopefully you're also just as happy with the insurance policy you purchased from us, but if you do ever have any question or if we can be of any further help/assistance please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Clacton on sea
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Would rcomend Thankyou from Juno
Very easy to use online
Alec
ExoticDirect
6 years ago
Hi Helen,
Thank you for your positive review and for taking the time to add your comments.
It's great to know that you found it easy to get the pet insurance you wanted online and that you feel able to recommend us to others.
If you ever have any questions about you policy, or if we can help in any other way, please do get in touch.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Prompt, helpful, human, friendly. Made a difficult time easier.
Excellent service from initial phonecall to settlement of claim. Staff were friendly and helpful.
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your lovely comments regarding our prompt, helpful and friendly service and that we were able to assist you at such a difficult time. If you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.