It was to renew my policy. At this difficult time they made it easy.
Louise
ExoticDirect
6 years ago
Hi Susan,
Thank you for your great review and for rating us with five stars!
We are very pleased that you are happy with your renewal and that we were able to assist you at this difficult time.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
Norwich
6 years ago
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Co Trusted Customer sądzi o ExoticDirect:
Very efficient, especially with the circumstances we are in at present.
Excellent customer service
Louise
ExoticDirect
6 years ago
Hi Alison,
Thank you for your lovely review and for rating us with five stars!
We are so pleased to hear your comments regarding our efficient and excellent customer service, thank you very much!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Excellent
Insured my Bosc Monitor in seconds! Easy process, and immediately covered. Certificate emailed also within seconds. Would highly recommend.
Louise
ExoticDirect
6 years ago
Hi Paul,
Thank you for your great review and for rating us with five stars!
We are delighted to hear your comments regarding our easy application process and that you would highly recommend us, thank you very much!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Another excellent renewal! Many thanks.
Louise
ExoticDirect
6 years ago
Hi Stephan,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are very happy to hear your great comments regarding your renewal, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
I haven’t had any contact !!!
Louise
ExoticDirect
6 years ago
Dear Mr De Vine & Miss Skidmore,
Thank you for your feedback and for bringing to our attention our records for you were out of date.
After our telephone conversation a moment ago, as discussed, I can confirm that our records for you have been amended and a copy of your documents are in the post for you to your new address.
Thank you again for your time today and for taking my call. I trust this has now been resolved but if you require any further assistance, please do not hesitate to contact us.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Good swrvice
Good communication, fast delivery
Louise
ExoticDirect
6 years ago
Hi Elizabeth,
Thank you for taking the time to review us and for the five star rating!
We are delighted to hear your great comments regarding our communication & fast service! Thank you.
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Quick, easy and fair priced
First time taking out pet insurance did it on the web quick and easy! And fair priced did a few comparisons and these took my fancy!
Louise
ExoticDirect
6 years ago
Hi Jake,
Thank you for taking the time to review us and for the five star rating!
We are so pleased to hear your great comments regarding our quick & easy website as well as our fair premiums. If you have any questions at all on your new policy, please do not hesitate to contact us.
Kind Regards
The Exotic Direct Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Awesome. Quick and easy
Easy, clear and fast service
Louise
ExoticDirect
6 years ago
Hi There, Thank you for taking the time to leave us your review and for rating us with 5 stars! We are so pleased to hear your brilliant comments regarding our quick, easy and fast service, thank you!If you have any questions at all on your new policy, please do not hesitate to contact us. Kind RegardsThe Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Very helpful, and very informative
Louise
ExoticDirect
6 years ago
Hi Adam,
Thank you very much for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your great comments regarding our helpful & informative service, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
10/10
Great service, product and price. Will certainly use this company again
Louise
ExoticDirect
6 years ago
Hi Dave,
Thank you very much for taking the time to leave us your review and for rating us with five stars!
We are so pleased to hear your great comments regarding our service, products and premiums. Thank you!
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.