Hi Kerry,
Thank you for taking the time to review us and for rating us with five stars!
We are delighted to hear your comments regarding our customer service, thank you!
Kind Regards
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
Really easy renewal ,just had to sit back and let it happen thankyou
Louise
ExoticDirect
6 years ago
Hi Kay,
Thank you for taking the time to review us and for rating us with five stars!
We are really pleased to hear your great comments regarding our efficient renewal process, thank you!
Kind Regards
The Exotic Direct Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Happy with renewal process
Easy, hassle free renewal and prompt response to queries.
Alec
ExoticDirect
6 years ago
Thank you for giving us this positive review.
It's great to know that you're happy with this years renewal process, that it was hassle free for you and that when you had queries that they were responded to promptly.
Very best regards,
The Exotic Direct Team
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Trusted Customer
Zweryfikowano przez Feefo
6 years ago
Co Trusted Customer sądzi o ExoticDirect:
The call handler was superb,professional ,informed and yet friendly and amiable. He had a perfect manner and made the conversation so enjoyable and informative that I would have happily spoken to...
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Alec
ExoticDirect
6 years ago
Hello Ms Robinson,
Thank you for giving us this positive review and also for taking the time to add such nice comments.
It's great to know that the call handler you spoke to was able to assist you and (equally, if not more importantly) also made the phone call a friendly an enjoyable experience for you.
If we can ever be of any further help or assistance in the future, please do not hesitate to contact us.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Made renewal very easy.
Made things very Very easy
Alec
ExoticDirect
6 years ago
Thank you for giving us this positive review.
It's great to know that you found the renewal process very easy. If we can ever be of any further help or assistance, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Very easy to use. Quick quotes
Alec
ExoticDirect
6 years ago
Thank you for giving us this positive review.
We were all very pleased to hear that you found it easy and quick to get a pet insurance quote.
If you ever have any questions about your quote, or if we can help in any other way, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Fast end Cheap
Alec
ExoticDirect
6 years ago
Thank you for giving us this positive review.
It's great to know that you were able to get the pet insurance cover you wanted quickly and at a price you're happy with.
If we can ever be of any further help or assistance, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Great product just what I was looking for
Quick and easy too set up good value
Alec
ExoticDirect
6 years ago
Thank you for this positive review.
We're really pleased to hear that our pet insurance product met your needs and also that it was quick/easy to set up.
If you ever have any questions about your policy, or need help with anything else, please do let us know.
Best regards,
The Exotic Direct Pet Insurance Team
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Good company although they did get some of our details wrong will ring
all was good polite advisor very chatty and helpful
Sarah
ExoticDirect
6 years ago
Hi there,
Thank you for taking the time to leave your review, we really do appreciate the feedback.
Apologies for the error in your details, but we do hope that we have since been able to get this all sorted for you, If you do need to contact us at all regarding your policy, please do let us know.
Kind Regards,
The Exotic Direct Team.
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Wiarygodny klient
Zweryfikowano przez Feefo
6 years ago
Ease of application over the telephone.
Everything was explained clearly to me
The advisor I spoke to was very helpful
Louise
ExoticDirect
6 years ago
Hi There,
Thank you for taking the time to leave us your review and for rating us with five stars!
We are delighted to hear your comments regarding our helpful service and straight forward application process by telephone, thank you!
Kind Regards
The Exotic Direct Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.