W jaki sposób zbierane są recenzje na Feefo?

W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.

Kto może zostawić recenzję na Feefo?

Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.

Jak weryfikujemy recenzje?

Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.

Jak radzimy sobie z fałszywymi recenzjami?

Feefo uniemożliwia zostawianie fałszywych recenzji, ponieważ do wystawienia opinii zachęcamy tylko zweryfikowanych kupujących.

Opinie o ExoticDirect

Wyświetlono wszystkie recenzje: 1,994

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Excellent

I rate exotic direct experience excellent, never an issue would highly recommend

Nathan

ExoticDirect

6 years ago

Hello Mark, Thank you for giving us a 5* Review! Thank you also for your kind words and letting us know you would recommend us, we really appreciate it. Kind regards, The Exotic Direct Team.

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Painless to renew

I received a letter saying that if I wanted to renew my insurance I need not do anything, if I wanted to cancel just let them know. It is so easy and painless that I didn't have to go through...

Przeczytaj więcej

Nathan

ExoticDirect

6 years ago

Hello, Thank you for rating us 5*s. We are happy to hear that you found the service painless and easy to use. Kind regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Przesłane pliki

Wyświetl wszystkie pliki (1)

Co Trusted Customer sądzi o ExoticDirect:

Very quick and easy to use. Good value for money.

Nathan

ExoticDirect

6 years ago

Hello Paul, Thank you so much for the 5* Review! We are happy to hear you found the service quick and easy to use and that we are also good value for money. Kind regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

Staffordshire

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Great

Very helpful and called back at a time that suited me with in minutes of that time my phone went, there was no pushing and I got what I wanted

Nathan

ExoticDirect

6 years ago

Hello Sallianne, Thank you so much for rating us 5*s we really appreciate the feedback. We are so happy that you found our staff to be helpful and are glad to hear you found the insurance product that you wanted. Kind regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Pain free process as usual

Sarah

ExoticDirect

6 years ago

Hi Alina, Thank you very much for leaving your lovely review, We are pleased to hear that we can continue to provide an easy process for you. If you do ever need us in the future, please do not hesitate to contact us. Kind Regards, The Exotic Direct Team

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

Customer service was really friendly, all working from home at the moment. Payment was swift and it was all very painless.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you very much for taking the time to leave your positive review, We are happy to hear that you had a positive experience from us, and are glad to assist as normal. Kind Regards, The Exotic Direct Team

Wiarygodny klient

Zweryfikowano przez Feefo

6 years ago

It’s a shame the price has gone up so much, especially not having claimed.

One of the few insurers to insure guinea pigs.

Sarah

ExoticDirect

6 years ago

Hi there, Thank you for your review, We can confirm that the premium on your policy has remained the same, however all policies can be subject to change due to factors such as claims or other factors that are outside of our control such as insurance premium tax. If you do have any further questions regarding your policy, please email us at enquiries@exoticdirect.co.uk or call us on 0345 982 5505. Kind Regards, The Exotic Direct Team.

Trusted Customer

Zweryfikowano przez Feefo

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Excellent service as usual.

Sarah

ExoticDirect

6 years ago

Hi David, Thank you very much for your review, we are so pleased that you found our service excellent! If you need us in the future at all, please do get in touch. Kind Regards, The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

Liversidge

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

amazing

I would recommend this company to everyone who has exotic pets also I told a few friends on Facebook groups

Sarah

ExoticDirect

6 years ago

Hi Nicholas, Thank you so much for taking the time to leave your review, we are so pleased to hear that you have recommended us to friends as well! If you need anything in the future, please let us know. Kind Regards, The Exotic Direct Team

Trusted Customer

Zweryfikowano przez Feefo

Bracknell

6 years ago

Co Trusted Customer sądzi o ExoticDirect:

Just did their job

Sarah

ExoticDirect

6 years ago

Hi Paula, Thank you for taking the time to leave your 5 star review, If you ever need us in the future, please do not hesitate to contact us! Kind Regards, The Exotic Direct Team.

Nie masz jeszcze zaproszenia do recenzowania?

Feefo Trusted Service Awards

Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.

Czym są nagrody Trusted Service Awards dla najlepszego usługodawcy

Dlaczego warto ufać recenzjom na Feefo?

Dowiedz się więcej o Feefo

Recenzje sprzedawcy ExoticDirect

W jaki sposób zbierane są recenzje na Feefo?

Kto może zostawić recenzję na Feefo?

Jak weryfikujemy recenzje?

Jak radzimy sobie z fałszywymi recenzjami?