Both Greg Simkins and Fowzia Sultana who handled my application were helpfu...
Both Greg Simkins and Fowzia Sultana who handled my application were helpful and reassuring. I was particularly happy with the promptness of responses when I had a question, either by phone or email.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback which we've passed on to both Greg and Fowzia.
5
Udostępnij
JM
Jennifer Martin
Zweryfikowano przez Feefo
9 years ago
Co Jennifer Martin sądzi o Capital Fortune:
Fantastic support, Olga's percerverance and customer service goes above!
Jakob, Olga and the team were wonderful, they never gave up, despite my difficult case and they percervered to make sure I got what I needed.
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback - we've passed this on to Olga and Jakob.
5
Udostępnij
CG
Caroline Guest
Zweryfikowano przez Feefo
9 years ago
Co Caroline Guest sądzi o Capital Fortune:
Each of the staff I have had dealings with have been extremely professional
Each of the staff I have had dealings with have been extremely professional and knowledgeable. They have dealt with the process politely and in a timely manner to find the right product and lender...
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Customer Services Team
Capital Fortune
9 years ago
We appreciate the 5 star rating - Thank You!
3
Udostępnij
RP
Rachael Peabody
Zweryfikowano przez Feefo
Salcombe, Devon
9 years ago
Co Rachael Peabody sądzi o Capital Fortune:
Easy, helpful, professional.
From my initial call to getting my mortgage offer everyone I dealt with at Capital Fortune were outstanding.
Customer Services Team
Capital Fortune
9 years ago
Great comments. Thank You!
6
Udostępnij
SM
Sarah Munro
Zweryfikowano przez Feefo
9 years ago
Co Sarah Munro sądzi o Capital Fortune:
Professional & Dedicated
A professional body of financial consultants, working extremely well managing the client, the financial situation and the relationship with the lender. After a long and difficult application...
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Customer Services Team
Capital Fortune
9 years ago
We really appreciate the feedback - thank you.
5
Udostępnij
RC
Richard Carpenter
Zweryfikowano przez Feefo
Rodmell Lewes E. Sussex
9 years ago
Co Richard Carpenter sądzi o Capital Fortune:
Would thoroughly recommend this organization
Very good service from all that I dealt with, from James at the outset through Vicky re insurance and both Naran and especially Fowzia who was always ready to answer any questions and dealt with the...
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Customer Services Team
Capital Fortune
9 years ago
Great feedback on James ( broker) Vicky (Protection team), Naran and Fowzia in admin and processing. Thank you - we've passed your comments on to them.
6
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Wiarygodny klient
Zweryfikowano przez Feefo
9 years ago
Excellent service throughout, everything was clearly explained from the sta...
Excellent service throughout, everything was clearly explained from the start & I have been kept informed every step of the way.
Special thanks to Peter B & Fowzia! for being my points of contact -...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for your feedback and 5 stars - we've passed this on to peter your broker and Fowzia in our admin team
4
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NG
Neil Giles
Zweryfikowano przez Feefo
9 years ago
Co Neil Giles sądzi o Capital Fortune:
A good service, well organized and efficient. My one suggestion for improve...
A good service, well organized and efficient. My one suggestion for improvement would be that you dealt with one or two case workers that deal with you throughout the full process. I was dealing with...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for your feedback. We have split our process between different departments with an overall case handler - the broker,. It does involve different personnel we appreciate and take your point on this potentially causing confusion if we are not clear on who will assist at each stage. Your comments are appreciated.
4
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GW
Gary Walker
Zweryfikowano przez Feefo
9 years ago
Co Gary Walker sądzi o Capital Fortune:
Competent confident and efficient service
Good service by comment efficient staff
Customer Services Team
Capital Fortune
9 years ago
Thanks for 5 stars
4
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AP
Anton Prole
Zweryfikowano przez Feefo
Corsham, Wiltshire
9 years ago
Co Anton Prole sądzi o Capital Fortune:
An absolutely first class service from Start to finish !.
An absolutely first class service from start to finish !.
From start to finish the communications from Capital Fortune were prompt and excellent.
The staff, particularlt Greg and Fowzia were most...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 star rating and we'll pass your comments on to Greg and Fowzia.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.