A great joined up Team. Everyone so professional. First choice for expats.
Great service and expectation management from first contact to mortgage completion. Let us know what was happening every step of the way. Has to be first choice for expat tricky mortgages.
Customer Services Team
Capital Fortune
9 years ago
Appreciate the 5 Stars
3
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MG
Mark Guy
Zweryfikowano przez Feefo
9 years ago
Co Mark Guy sądzi o Capital Fortune:
Excellent Service, the team take away all of the hassle and stresses associated with re-mortgaging and ensure that the whole experience is as smooth as possible
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback.
3
Udostępnij
MC
Mary Corbett
Zweryfikowano przez Feefo
Purton, Wiltshire.
9 years ago
Co Mary Corbett sądzi o Capital Fortune:
Top marks for a top team at Capital Fortune.
Why I think Capital Fortune deserves 5 stars is because each time I had a query the staff I spoke too helped me through the paperwork and spent sometime with me too make sure I understood it...
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Customer Services Team
Capital Fortune
9 years ago
Great comments- thank you! We've passed these on to Ajay, Naran and Fowzia
4
Udostępnij
MD
Michael Deighton
Zweryfikowano przez Feefo
Fulshear, Texas
9 years ago
Co Michael Deighton sądzi o Capital Fortune:
Very professional, kept us informed during the process, couple of issues wi
Very professional, kept us informed throughout the process, minor issues with computer firewalls but successfully overcome.
Customer Services Team
Capital Fortune
9 years ago
Thanks for your great feedback.
2
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SP
Shuang Jiu Peng
Zweryfikowano przez Feefo
Shenzhen, China
9 years ago
Co Shuang Jiu Peng sądzi o Capital Fortune:
I am satisfied with the services received. It took longer than than I thought before the application was submitted but the processes got us the results we wanted.
Thank you very much.
Customer Services Team
Capital Fortune
9 years ago
Thanks for the feedback and 5 stars
2
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Wiarygodny klient
Zweryfikowano przez Feefo
9 years ago
Took away all the headache and work load ..... Excellent service
Customer Services Team
Capital Fortune
9 years ago
Thanks for 5 Stars
3
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SP
Stephen Wei Peng
Zweryfikowano przez Feefo
London
9 years ago
Co Stephen Wei Peng sądzi o Capital Fortune:
Professional but took longer than it should have.
The issue we had was Capital Fortune providing us with an incorrect assumption at the start of the process regarding translation of non-English bank statements, as one mortgage applicant works...
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Customer Services Team
Capital Fortune
9 years ago
I am sorry you feel disappointed with the service. In light of the documents being in Chinese, the lender exercised its discretion and wanted to undertake their own translation. I know you appreciate that only 1 lender in the UK, will deal with the combination of an applicant living in China, paid in US Dollars, the other applicant recently employed, in a probationary period, lending into retirement and looking to purchase a residential property, with an applicant not residing there. This was an extraordinary case. I appreciate your case has not been straightforward and we are pleased we have secured you an offer within 19 business days of submitting your application.
3
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JM
Julien Marchand
Zweryfikowano przez Feefo
Bath, UK
9 years ago
Co Julien Marchand sądzi o Capital Fortune:
Hassle-free mortgage service
Capital Fortune were upfront about the risks and costs involved, and provided professional documentation at every step in the process. They did everything on our behalf, and made us feel that we were...
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Customer Services Team
Capital Fortune
9 years ago
Thanks for the great feedback
6
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RW
Rosamund Woodroffe
Zweryfikowano przez Feefo
9 years ago
Co Rosamund Woodroffe sądzi o Capital Fortune:
Excellent service and communication from all employees
Excellent service from point of contact to the final successful transaction
Customer Services Team
Capital Fortune
9 years ago
Thanks for the 5 stars!
4
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NW
Neil Woodroffe
Zweryfikowano przez Feefo
9 years ago
Co Neil Woodroffe sądzi o Capital Fortune:
efficient, supportive, friendly and speedily executed
My first point of contact Ajay Bhaskaran was both very friendly and very efficient. He took me through the necessary procedures in a clear and careful way. I subsequently was able to provide all the...
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Customer Services Team
Capital Fortune
9 years ago
Great comments and we've passed these on to Ajay and the rest of the Team
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
London Mortgage Brokers Capital Fortune are award winning mortgage advisers based in the City of London. They offer a wide range of residential, buy to let and holiday let mortgages from a comprehensive range of mortgage providers. In addition, they offer a full suite of protection insurances from a number of insurance providers.