This tree was a birthday present for my daughter in law who resides in West Wales.
I have seen a photograph, she is smiling and appears well pleased. It was delivered exactly as promised and if a...
Thank you for your feedback regarding your potted Blueberry plant that was received from us in June 2022. We can see that we replied to your email of 7th June 2023 asking for photographs so that we can best advise, and unfortunately we are yet to receive a reply. Potted plants are not covered by our guarantee, and we make this clear on our website, as well as if you are unhappy with any plants upon arrival, to let us know within 7 days so that we can best resolve.
We would very much like to continue to help resolve any concerns you may have with your plant and if you would like to contact us at support@ashridgetrees.co.uk with your photographs as requested we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
Recenzje produktów
Ashridge Nurseries
Ashridge
3 years ago
Thank you for your feedback regarding your potted Blueberry plant that was received from us in June 2022. We can see that we replied to your email of 7th June 2023 asking for photographs so that we can best advise, and unfortunately we are yet to receive a reply. Potted plants are not covered by our guarantee, and we make this clear on our website, as well as if you are unhappy with any plants upon arrival, to let us know within 7 days so that we can best resolve.
We would very much like to continue to help resolve any concerns you may have with your plant and if you would like to contact us at support@ashridgetrees.co.uk with your photographs as requested we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
They don't keep one informed of progress with your order.
They say it is in progress. It stays that way for weeks!
Ashridge Nurseries
Ashridge
3 years ago
Thank you for your feedback. You placed your order with us on 21st May. We emailed you less than 48 hours later to say that delivery should be expected later in May or early June once our next batch of herbs was ready. We dispatched your plants on 6th June, this being within the timeframe given.
Recenzje produktów
Ashridge Nurseries
Ashridge
3 years ago
We are very sorry to hear of your concerns about your plants. We have checked our records and are unable to find any correspondence from you regarding the quality of your plants. We would very much like to help resolve any concerns you may have with your plants and if you would like to contact us at support@ashridgetrees.co.uk we will be pleased to help you. It would be helpful if you can please quote Feefo in the subject line.
You are a valued customer and look forward to hearing from you so we can rectify this for you.
For me this was a second order from Ashridge. The process from start to finish was easy. On delivery everything had been packed well and no damaged items. The roses and clematis could not be...
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.
Nasze niezależne nagrody pozwalają wyróżnić najlepsze marki pod względem obsługi klienta. Zwycięzcy są wybierani na podstawie ocen otrzymanych od klientów.
W niezależny sposób zbieramy recenzje dla firm, które z nami współpracują. Nasza platforma zwraca się tylko do zweryfikowanych kupujących, więc możesz mieć pewność, że recenzje pochodzą od prawdziwych klientów.
Tylko klienci z dowodem zakupu mogą zostawić recenzję na Feefo. Dajemy taką gwarancję, ponieważ kontaktujemy się z kupującymi bezpośrednio po transakcji.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
Sprawdzamy, czy recenzje pochodzą od prawdziwych klientów, dopasowując ich do poszczególnych sprzedaży lub transakcji. Zachęcamy do pozostawienia recenzji dopiero po dokonaniu zakupu od firmy.
A high quality, mail order, garden plant nursery; you can buy trees, hedging, roses, climbers, and many flower border staples, all safely online. We deliver across mainland England, Scotland & Wales, and the Isle of Wight to gardeners at home, and to farmers & forestry projects.