Thanks for your feedback. The fill in the bottle is exactly the same except we have made the packaging slightly smaller. We would be more than happy to send you out a new bottle as there should be no difference in performance.
Thanks again for getting in touch, and we are sorry that you were not satisfied with your order.
White Hot Customer Care
I would have bought all the products in this range if they had been offered as a bundle with a price reduction e.g. Buy the full set and get one of the products free of charge.
Liked psckejing great product ...will be buying more
White Hot
White Hot
11 years ago
Thanks for your review on Glorious Shampoo. We love how Glorious leaves your hair feeling gorgeously moisturised. We currently do not have any hair dyes or colouring products in our range. However,our Brilliant Shampoo contains a touch of Blue Lupin which re-emits visible blue light, and absorbs UV radiation leaving white and/or grey hair bright and light.
Thanks for getting in touch
White Hot Customer Care
Thanks for your review on Brilliant Shampoo. Its great to hear that you are enjoying the results of Brilliant on your hair. I hope you keep having speedy and efficient shopping experiences with us.
Best regards
White Hot Customer Care
Quick delivery and products beautifully wrapped. Site really useful in terms of product info and customer reviews
White Hot
White Hot
11 years ago
Thanks for your lovely review on White Hot hair products.Its also great to hear that your finding our site and reviewing system useful, we aim to make our customers shopping experience with us as easy as possible. Hope you and your hair keep enjoying everything White Hot.
White Hot Customer Care
Our delivery policy is 2-5 days for standard UK delivery and 10 days - 2 weeks for all US orders. If your order has not been received within this time, then please do get in touch with us at customercare@whitehothair.co.uk or 0115 965 1148 and we will be happy to track your order for you.
Were so glad this customer got in touch because we have now been able to confirm her expected delivery date.
White Hot Customer Care
White Hot
White Hot
11 years ago
Thanks for your feedback. I'm sorry that you have had this experience with your order. This is an unusual circumstance and we will investigate as to why this has happened.I will make sure that you have your products as soon as possible.
Sorry for this inconvenience
White Hot Customer Care
Pålitelig kunde
11 years ago
Prompt attention to my problem, friendly efficient customer service, thank you very much.
The package arrived quickly but when I opened it I found about half of the contents of the White Hot Lifeshine Oil out of the bottle and all over everything else. Upon closer examination, the screw...
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White Hot
White Hot
11 years ago
Thanks for your feedback. We are sorry to hear about the Oil leaking on its journey to you. This is an unusual circumstance, and we have had a new one shipped out to you this morning. However, its great to hear that you are enjoying the rest of our products.
Thanks for getting in touch.
White Hot Customer Care
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.