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Voyager Insurance Services-anmeldelser

http://www.voyagertravelinsurance.co.uk

EKSEPSJONELL

Service

4.7

139

179

vurderinger det siste året

Viser alle 2,594 anmeldelser

Pålitelig kunde

11 years ago

It was quick, easy and very efficient.

Pålitelig kunde

11 years ago

Insurance.

The lady who picked up the phone was brilliant so easy to get you through the cover very good.

Pålitelig kunde

11 years ago

Single Trip cover including pre-exsisting conditions

I had been having trouble obtaining insurance foe a cruise. After contacting numerous companies and being asked the same questions time after time the result was always the same. They wouldn't cover...

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Pålitelig kunde

11 years ago

the service good

Pålitelig kunde

11 years ago

Good n simple

Simple way to go for an insurance. But taking the quote could be more user friendly and certificate should be published in pdf format.

Trusted Customer

Canterbury

11 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

POOR ONLINE SERVICE

I have to say at least one of the staff was helpful. 1st attempt I was emailed to say policy was live. Then I got an email to say there is a problem. 2nd attempt it did not add the caravan cover....

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Adam

Voyager Insurance Services

11 years ago

Hi Thanks for your feedback. Having investigated this I can see that what has happened is that you purchased one policy which was your personal travel insurance and this was processed normally, hence why you received an email saying it was live. You then tried to purchase a second policy foe European Breakdown Cover and there was an issue with the payment being collected by SagePay, hence why you received an email from the system correctly telling you that there had been a problem. The European Breakdown Cover policy does cover caravans, assuming they meet the dimensions on the policy, however it requires the user to tick the appropriate box to add that to their policy and pay the additional premium, which you hadn't done. So in your case the policy you attempted to buy did not cover caravans. I hope that clears up any confusion. If you would like any further clarification please call the office on 01483 562 662

Pålitelig kunde

11 years ago

Great service on holiday insurance

Friendly clear and helpful advice from a local company, no automated queues just lovely people with a good product.

Adam

Voyager Insurance Services

11 years ago

Hi, thanks for your kind feedback, I'm glad that we were able to help

Trusted Customer

London

11 years ago

Hva Trusted Customer sa om Voyager Insurance Services:

Great service

Very good precise and friendly information given. No pressure was applied and the policy that i took out for annual multi trip travel insurance with medical screening was better than i already had. ...

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Pålitelig kunde

11 years ago

Good

Pålitelig kunde

11 years ago

Summer Holiday 2015

Received a quick and effortless service

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