Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Voyager Insurance Services Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 2,543 anmeldelser

Christine

Feefo-verifisert

1 month ago

Pålitelig kunde

Feefo-verifisert

1 month ago

Breakdown insurance

Very helpful advisor. I took out 12 months breakdown insurance. This was done over the phone as I couldn’t access the internet site at the time.

George

Feefo-verifisert

GBR

1 month ago

Hva George sa om Voyager Insurance Services:

Not a good start

Tried to contact the number 3 times to sort a couple of queries before buying policies, couldn’t get through so gave up, emailed twice, no reply got a phone call 2/3 days later Hope It’s better...

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Marketing Assistant

Voyager Insurance Services

1 month ago

Dear George, We are pleased that you were able to arrange cover online for your trip. However, we apologise for the difficulties you experienced when trying to contact our customer service team and that you did not receive a prompt response to your email. This falls below our usual expectations in terms of customer service. Unfortunately, when you attempted to contact us on 1st June, our phone lines were experiencing a particularly high volume of enquiries following the weekend, which unfortunately resulted in longer wait times. We strive for a high standard of service, and we are disappointed that we were unable to provide this to you on this occasion. Thank you for bringing this to our attention. Your feedback is important to us, and we will use it to help improve our service in the future. Yours sincerely, The Voyager Team

Penny

Feefo-verifisert

GBR

1 month ago

Hva Penny sa om Voyager Insurance Services:

Fab as always

Helpful discussion, options given , easy to talk to Overall fab experience As always

Nicholas

Feefo-verifisert

GBR

1 month ago

Hva Nicholas sa om Voyager Insurance Services:

Breakdown cover in Ireland

Straightforward process to buy, good value. Didn't breakdown, so not tested response to a breakdown yet.

Debra

Feefo-verifisert

1 month ago

Hva Debra sa om Voyager Insurance Services:

Staff very helpful. Waiting a long time for call to be answered.

Christopher

Feefo-verifisert

GBR

1 month ago

Hva Christopher sa om Voyager Insurance Services:

Simple application form

A sensible potion for people that ongoing conditions that aren't likely to cause an issue whilst away. Simple application too.

Nima

Feefo-verifisert

GBR

1 month ago

Hva Nima sa om Voyager Insurance Services:

Very helpful

I could get through on the phone easily to Order the insurance They explained things very well I haven’t needed to put in a claim as yet

Pålitelig kunde

Feefo-verifisert

1 month ago

Great Insurance

Easy to navigate the website. Good value

Muriel

Feefo-verifisert

GBR

1 month ago

Hva Muriel sa om Voyager Insurance Services:

Transit cover included

The purchase was all done online and when I asked about cover for airside transit in the Middle East the response was quick and not an issue. Very happy with this Travel Insurance Company and will...

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Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?