Had a warranty claim and they have just put me on to the manufacturer’s instead of dealing with the problem for me.
I am now being stuff around with company wanting to change parts to try and remedy...
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Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer.
Of course, we’re always happy to offer a direct replacement, if preferred. Regarding the warranty itself, manufacturers as well as ourselves, want to be as environmentally responsible as possible depending on the issue at hand it may be just a part replacement and there would be no point replacing an entire fan if the issue can be resolved with this. If you require any assistance with your warranty claim, please let us know.
Produktanmeldelser
Vanessa
Universal Fans
2 years ago
Thanks for your feedback. The manufacturer warranty is entirely optional as advised to our customers, given they can attend in home with an appointed electrician and at no cost to the customer. Of course, we’re always happy to offer a direct replacement, if preferred.
I installed two fans recently, 52 inch and 60 inch. I just wish I had done it years ago. They look great and are very effective. My older double brick house with 10 foot ceilings and no air...
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Kjøpsdato: 27/12/2023
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Leo Kyriakopoulos
Feefo-verifisert
Clayton
2 years ago
Hva Leo Kyriakopoulos sa om Universal Fans:
Exceptionally great service from Peter in the showroom who had the time and patience to show us and explain the different types of fans that was needed for our rooms. The fans are very silent and the...
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Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.