The booking went very smoothly, the appartment was impeccably clean. Although the check-in could be a bit more flexible (digital) to get access, we were very satisfied by the service delivered.
Richard
UnderTheDoormat
1 year ago
Dear Carl,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Produktanmeldelser
Kjøpsdato: 17/12/2024
0
Del
JB
John Benedick
Feefo-verifisert
1 year ago
Hva John Benedick sa om UnderTheDoormat:
Communication, reception, and support all excellen
Richard
UnderTheDoormat
1 year ago
Dear John,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Dear Simon,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Produktanmeldelser
Kjøpsdato: 09/12/2024
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Good but a bit slow sometimes
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
The service was good and queries were attended to on time . The host on the ground who welcomed us was very good and hospitable .
The check in process should be improved . It took a while for us...
Les mer
Richard
UnderTheDoormat
1 year ago
Dear Ziningi,
We appreciate your feedback and thank you so much for taking the time to write such a great review. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Produktanmeldelser
Kjøpsdato: 09/12/2024
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very friendly and accommodating
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
From the time of booking the staff was friendly and responsive to all questions asked. They were flexible with our check-in time and when we had a minor issue w/ the coffee maker it was immediately...
Les mer
Richard
UnderTheDoormat
1 year ago
Dear Guest, it was a pleasure to host you during your time in London! Thank you for taking the time to leave us the positive review, we appreciate the thought. We wish you a safe journey home and would look forward to seeing you again! Kind regards, UnderTheDoormat Team
Produktanmeldelser
Kjøpsdato: 02/12/2024
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
If there has car parking area for customers should be greatly appreciated
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Produktanmeldelser
Kjøpsdato: 02/12/2024
0
Del
JH
Jane Hinchliffe
Feefo-verifisert
1 year ago
Hva Jane Hinchliffe sa om UnderTheDoormat:
Team were good but I was not expecting as much admin or a £500 security deposit required when renting through Booking.com.
Richard
UnderTheDoormat
1 year ago
Dear Jane,
Thank you for sharing your feedback! We’re sorry to hear the security deposit was unexpected. To ensure transparency, we do include information about the security deposit in our listing details. We do apologize if you missed this before booking. Thank you for also highlighting the efforts of our team – your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back for another enjoyable stay soon. Safe travels!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Produktanmeldelser
Kjøpsdato: 02/12/2024
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
everything was super nice and clean. The flat was super spacious and had everything we needed (a chopping board would be nice for cooking).
Richard
UnderTheDoormat
1 year ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. Should your travel plans bring you back to London, please get in touch as we would love to host you again.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
