Inspiring and empowering customers to read, learn, create and play
Service
3.2
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1,284
vurderinger det siste året
Viser alle 269,282 anmeldelser
Pålitelig kunde
Feefo-verifisert
10 months ago
Children's books 📚 and crayons 🖍
Good quality books ,arrived in quick time & well protected the crayons were wonderful & bright colours & easy for my grandchildren to hold well done 👏
0
Del
SM
Sarah Murrant
Feefo-verifisert
GBR
10 months ago
Hva Sarah Murrant sa om The Works:
Shocking
Took 3 weeks to start processing our order for them to send 3 items and tell me the rest is out of stock. Tried to blame the wait time on evri. Shocking customer service and wait time
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed with items missing.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received all of your order.
We are working hard on getting our processes rectified and our despatch times improved.
Our records show a refund has been issued.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
2
Del
CS
carmel scott
Feefo-verifisert
10 months ago
Hva carmel scott sa om The Works:
very good service
0
Del
AM
Amanda
Feefo-verifisert
10 months ago
Hva Amanda sa om The Works:
Takes far too long to dispatch anything !!
Donna Smith
The Works
9 months ago
Good morning,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Del
CN
Carol Nixon
Feefo-verifisert
GBR
10 months ago
Hva Carol Nixon sa om The Works:
Great purchase of calendar and diary
Excellent
Items very good value for money
0
Del
DR
Dana Rogo
Feefo-verifisert
10 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
Arrived in the designated time and was well packaged
0
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
0
Del
PB
Patricia Brooman
Feefo-verifisert
GBR
10 months ago
Hva Patricia Brooman sa om The Works:
dont bother
very poor had to phone about my missing order and was told it had been cancelled!!! due to warehouse problems. why wasnt i contacted?
Donna Smith
The Works
9 months ago
Good afternoon,
Thank you for your feedback.
As detailed on our website, we have been experiencing unexpected delays due to our warehouse move. We are so sorry you have not received your order.
We are working hard on getting our processes rectified and our despatch times improved.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
2
Del
Pålitelig kunde
Feefo-verifisert
10 months ago
Problems with delivery sorted by company.
This delivery had complications but they works did eventually deal with the problems though is did become complicated. It was not delivered when expected after a week I contacted them as the items...
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.