Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
5
4
3
2
1
556
100
75
105
448
1,284
vurderinger det siste året
Viser alle 269,282 anmeldelser
JL
julie langton
Feefo-verifisert
8 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Reccomend instore shopping only
I fully understand that the works is busy at this time of the year I ordered the book advent calender on the 6th November and it took till the 16 for an email to be sent out to say they could not...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Scammed/genuine ?
Didn’t get my order. It went adrift before transit. Once I telephoned had to phone 3 places before I got the right “The Works” .
Upon speaking I then got my answers & was happy to realise I wasn’t...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Good and not so good
Ordered 2 different items, 10 of each for the Art Class with Click and Collect.
11 days later a message tells me they haven't got 10 of one item and refunded the money promptly. A week later I get a...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Quick customer service but slow delivery
The order was very slow to be delivered and then came unsuitably packaged so a number of items were damaged. There were also items missing from the order.
Customer service was very quick to respond...
Les mer
0
Del
SG
Sue Gollop
Feefo-verifisert
GBR
8 months ago
Hva Sue Gollop sa om The Works:
Delivery late and item out of stock
One item was out of stock, but did get a refund. Had to contact the works as delivery was way past what they said, the items eventually arrived. Won’t be using them again,
0
Del
JS
June Stokes
Feefo-verifisert
GBR
8 months ago
Hva June Stokes sa om The Works:
Better delivery times
You need to get different books your selection is always the same.
It also takes to long for delivery, I ordered books to go on holiday and they didn’t arrive on time.
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Orders never arrived
I placed an order and it never arrived. I then re-ordered and that order never arrived either. Two stars instead of one, as I was refunded, but it was very disappointing. The works customer service...
Les mer
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Miss
Poor communication, my parcel never arrived. I had to ring, apparently was lost in transit and the only option I had was a refund.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.