Inspiring and empowering customers to read, learn, create and play
Service
3.2
/5
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1,284
vurderinger det siste året
Viser alle 269,282 anmeldelser
Pålitelig kunde
Feefo-verifisert
8 months ago
Books come as ordered, great conditions.
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
0
Del
KR
kelly rowland
Feefo-verifisert
8 months ago
Hva kelly rowland sa om The Works:
Delivery took so long that items arrived to late to give out for Christmas gifts. Communication was poor and no information or update given until I contacted.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Del
MD
Ms K.Doughty
Feefo-verifisert
GBR
8 months ago
Hva Ms K.Doughty sa om The Works:
Great ideas at great prices!
Great products at Great prices and lots of range, love this store!
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Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Santa
Satisfactory, but roller pens were very disappointing.
0
Del
TB
Teri Barker
Feefo-verifisert
GBR
8 months ago
Hva Teri Barker sa om The Works:
Awful
Received a box of items totalling £37. The box was extremely squashed, soaking wet through and all items inside were either sopping wet, squashed, or had been torn open. It took me 2.5 hours of...
Les mer
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Our records show that our customer service team have resolved this issue and a full refund has been processed.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
All good at the works
I have been shopping with the works for years [ in the shops and online ] the products are always very good and great value for money and i i hope i can deal with you in future .
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
0
Del
JS
Jane Streatfeild
Feefo-verifisert
8 months ago
Hva Jane Streatfeild sa om The Works:
Very helpful store manager in Didcot
0
Del
Pålitelig kunde
Feefo-verifisert
8 months ago
Tortoise
It took so long for may parcel to arrive, I forgot I even ordered it.
Donna Smith
The Works
7 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.