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The Insurance Emporium-anmeldelser

https://www.theinsuranceemporium.co.uk

EKSEPSJONELL

Service

4.7

367

445

vurderinger det siste året

Viser alle 6,859 anmeldelser

Pålitelig kunde

9 years ago

It gave me what I wanted at a reasonable price

I did all the work. When asked a specific question on chat I had to ask twice and the answer was still a little vague. Don't know how good they are until I make a claim which hopefully I won't have...

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Pålitelig kunde

9 years ago

Clear explanation given of product and all questions answered

Pålitelig kunde

9 years ago

Good communcinication

good service from E&L, good communication as to product and how it would be better for my caravan insurance

Pålitelig kunde

9 years ago

Recommended

The insurance was good value for money compared to other companies and the staff was very helpful.

Pålitelig kunde

9 years ago

Excellent customer service

I found the representative I spoke to very polite and helpful, She also went through all the options with me to find me the best product for my needs.

Trusted Customer

new forest

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

return call bcks

you could begin by returning phone calls .i rang many many times and requested a call back but untill i emailed to ask if you still existed i had no response from you .this all took over a month...

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Daniel

The Insurance Emporium

9 years ago

Thank you for your feedback.

I am sorry for the service that has been provided to date, this is not indicative of our usual levels of service.

A senior member of our team will contact to discuss the situation with you.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

easy to set up. great price. no hassle. wonderful people.

Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Lacking communication.

My policy document file emailed to me was empty. I notified Emporium for them to send my documents but they haven't replied. Communication is lacking. Emporium need to update their list of models as...

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Trusted Customer

9 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Pretty good

Pretty good but charged me twice therefore had to contact customer services for a refund. Had read that the phone lines take forever tsk used chat instead which was really efficient and was refunded...

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Pålitelig kunde

9 years ago

Could not buy on line because have no mobile number and could not proceed and had to ring and then incurred a collection charge which was NOT explained at the time . Hopefully this is sorted but it...

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