Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

The Insurance Emporium-anmeldelser

Viser alle 6,921 anmeldelser

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

I have not made a claim yet so I am only marking for customer service's, when I updated my policies. They were very friendly and dealt with my changes quickly.

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Great price for great cover

Really easy to navigate through quote. And excellent price considering I have older dogs and excellent levels of cover

Trusted Customer

gateshead

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

top rated company

very helpful and welcoming staff.easy to use site and good customer service.

Trusted Customer

Doncaster

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

I gave them 5 stars because the person I spoke to was polite and efficient, it was all done and set up in a few minutes at a very competitive price.. I have already recommended a friend ...

Les mer

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

New policy

Quick on line quote and really good price for my dogs insurance good communication once it was set up. Only 4 stars as haven't had to make any contact regards policy. Many thanks for a great service...

Les mer

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Recommended - no hiccups

Thus far everything has been smooth and effficient. Their pricing was very competitive for the policy on offer. They now cover both our cat and our dog!

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

No Chatbot Here!

Easy to set up! Easy to contact the team with my queries, which were answered quickly, efficiently and by a real person (no chat bot here!!)

Trusted Customer

Daventry

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

A no brainier in terms price and service!

Easy and intuitive website to use. Great customer service when I had to call to discuss multi-pet insurance policy. Hoping I don’t have to claim, but if so fingers crossed the Service is just as...

Les mer

Trusted Customer

Preston Lancashire

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

Simple and straight forward.

I found it very easy to follow the instructions in completing any form needed to purchase insurance from my two cats.

Trusted Customer

8 years ago

Hva Trusted Customer sa om The Insurance Emporium:

3 policies taken out and documentation when eventually sent was inaccurate and needed additions adding. Monthy charges varied between 2 policies that were identical. Impossible to get through on the...

Les mer

Daniel

The Insurance Emporium

8 years ago

Thank you for your feedback and I am sorry that you have received a below level of service to date. This is not indicative of our usual levels of service. A senior member of our team will contact you to resolve any outstanding issues.

Kind regards

Daniel Noble

Customer Contact Team Leader

Trusted Customer

8 years ago

Issues now sorted and resolved. Thank you for the quick response.

Har du ikke mottatt en invitasjon til å gi en anmeldelse?

Feefo Trusted Service Awards

Våre uavhengige utmerkelser anerkjenner de beste merkevarene for sin kundeservice. Vinnerne kåres på grunnlag av vurderingene de får fra kundene sine.

Hva er Trusted Service Awards?

Hvorfor stole på Feefo-anmeldelser?

Lær mer om Feefo