Tenon Tours creates personalized trips that connect you to the best of Europe.
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Viser alle 764 anmeldelser
Pålitelig kunde
Feefo-verifisert
2 years ago
First Trip to Germany
The service from Tenon Tour's was Great. All of the Hotels and Private Tours were incredible. I would strongly recomend Tenon Tour's.
Emily
Tenon Tours
2 years ago
Thank you for five stars! We are happy to hear that you enjoyed all of the tours and hotels, and that you felt our service was top-notch. We hope to travel with you again soon!
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Pålitelig kunde
Feefo-verifisert
2 years ago
Good service
Tenon service people work very hard to give you exactly what you ask for. They personalized my tour and were ready to hand when I had questions or a problem.
Emily
Tenon Tours
2 years ago
Thank you for five stars! We're happy to hear you enjoyed your tour and found it customized to your exact preferences. We hope we get to travel with you again soon. Thank you for choosing Tenon Tours!
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Janis
Feefo-verifisert
Lexington
2 years ago
Hva Janis sa om Tenon Tours:
Great experience with Tenon
Well organized, friendly, knowledgeable and helpful. The app was great. Janet and Natasha were wonderful. Would definitely use and again and recommend for others.
Emily
Tenon Tours
2 years ago
We're thrilled to hear that you had a great time and found our team experienced. It's wonderful to know that Janet and Natasha provided excellent service and that you enjoyed using our app. We truly appreciate your recommendation and look forward to welcoming you back for another amazing adventure in the future!
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Nicholas
Feefo-verifisert
Lancaster
2 years ago
Hva Nicholas sa om Tenon Tours:
Great trip in spite of a bad Rep.
We were very pleased with the experience and the trip we had overall. There were a few bumps along the way. Initially we worked with an excellent consultant. Unfortunately she left the company mid...
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Emily
Tenon Tours
2 years ago
Hi Nicholas,
Thank you for sharing your feedback with us. We're delighted to hear that you had an overall positive experience with your trip, but apologize for the inconveniences caused by the transition between travel specialists. Feedback like this will help us ensure smoother experiences for our travelers in the future. We hope we have the opportunity to welcome you back on another trip.Thank you for choosing Tenon Tours.
NI
Nicholas
2 years ago
I would definitely choose Tenon Tours in the future. We know that things happen. Would have welcomed the help of a Sr. Rep to get involved as Natasha was dealing with illness.
Emily
Tenon Tours
2 years ago
Thank you! Your suggestions have been shared with our team, and we're committed to improving future experiences. We appreciate you sharing this feedback.
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Nikita
Feefo-verifisert
Myrtle Beach, SC
2 years ago
Hva Nikita sa om Tenon Tours:
Perfection
It was nothing short of amazing. I would say absolute perfection. Everyone worked together to get us to the right place. From the drivers to the tour guides everyone was so welcoming and friendly....
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that your trip exceeded expectations and that our team, from drivers to tour guides, contributed to making it wonderful. It's great to hear that Stephanie and the team helped ensure you could fully enjoy the experience without any worries. That's our main goal, and it's wonderful to know we succeeded! We hope to welcome you back for another trip in the future. Thank you for choosing Tenon Tours.
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Susan
Feefo-verifisert
Ashland va
2 years ago
Hva Susan sa om Tenon Tours:
Tenon tours rocked
From the beginning to the end all was perfect !
A curated tour just for the four of us.
From hotels to drivers we couldn’t have been more pleased and hope to use again.
Emily
Tenon Tours
2 years ago
Hi Susan,
This is wonderful to hear! We're thrilled you enjoyed your trip from beginning to end, especially the hotels and the drivers. We can't wait to travel with you again soon. Thank you for choosing Tenon Tours!
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Pålitelig kunde
Feefo-verifisert
2 years ago
They did a great job in a short amount of time!
Emily
Tenon Tours
2 years ago
This is great to hear—we're so glad you enjoyed your trip. Thank you for choosing Tenon Tours!
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Stephen
Feefo-verifisert
crossville, Tn.
2 years ago
Hva Stephen sa om Tenon Tours:
bucket list trip for 75th birthday
Trip was perfect and met all of our wishes and expecations. Customer service was first class. Have recommended to other people already and will continue to do so in the future. will definitely work...
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Emily
Tenon Tours
2 years ago
We're thrilled to hear that your trip with us was perfect and exceeded your expectations. Providing exceptional customer service is our top priority, and we're delighted to hear that we met that goal. We look forward to the opportunity to travel with you again and create more unforgettable experiences together. Thank you for choosing Tenon Tours!
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Kirk
Feefo-verifisert
Newport Beach
2 years ago
Hva Kirk sa om Tenon Tours:
Incredible Tour to Portugal and Spain, paperwork mistakes caused issues
Tenon Tours did a great job of setting up incredible drivers / hotels / guides for every portion of our vacation to Portugal & Spain for 19 days. All of these were top shelf. The issue I had with...
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Emily
Tenon Tours
2 years ago
Hi Kirk,
Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your tour of Portugal and Spain overall (especially the drivers, hotels and guides!). However, we apologize for the discrepancies in information that arose between your itinerary, the app and your drivers and guides.
We are continuously working to improve our processes to ensure seamless travel experiences for our customers. Your comments have been shared internally so we can ensure we do better next time. While we hope that no one has to call the hotline while in-destination, our hope is that it provides a sense of security and peace-of-mind. I understand we were able to resolve the issue quickly for you, but again apologize that you had to call in the first place.
We appreciate you sharing your feedback as it will help us prevent similar issues in the future. We're happy that despite these challenges, you had an incredible trip, and we hope to have the opportunity to welcome you on another adventure soon. If you have any further concerns or feedback, please don't hesitate to reach out to us directly at travel@tenontours.com. Thank you again for choosing Tenon Tours.
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Nikki
Feefo-verifisert
Phoenix, AZ
2 years ago
Hva Nikki sa om Tenon Tours:
Wonderful Team!
Absolutely fantastic team at Tenon. They took care of everything for us and we felt confident that if any issues arose we had a team to take care of things any day or time! We ran into zero issues...
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Emily
Tenon Tours
2 years ago
Hi Nicole,
Thank you so much for your kind words! We're thrilled to hear that you had a fantastic trip with us and that our team was able to provide you with the confidence and support you needed. It was our pleasure to take care of everything for you, and we're delighted that you enjoyed a great experience. We appreciate your trust in us and look forward to welcoming you back on another adventure soon!
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
