Suttons-anmeldelser

Thank you for your review. Our bulbs are marked as despatched within 24 hours on our website and unfortunately this is not a guaranteed delivery date for your order. We can see that your bulbs were despatched within the relevant time frame and we are then reliant on the couriers to delivery your items in a timely fashion and we do apologise if this did not happen. Kind Regards, Suttons.

Thank you so much for your 5 star review, we are so pleased to hear you have received excellent service and are happy with the products you have received.

Thank you for your 5 star review, we are pleased to hear you are happy with your delivery.

Thank you so much for your 5 star review, we are pleased to hear you are happy with the product and service you have received.

Thank you for your 5 star review, we are really pleased to hear you are happy with the service and the product you have received.

I am sorry it appears your order has not been sent to date so apologies if we have prematurely asked you for your review. It is currently being picked so should despatch shortly. I do apologise for any inconvenience.

Thank you for your review. We are sorry that there was some initial confusion but are pleased that they have arrived and are now planted. We hope that provide you with an impressive display in the spring. Kind Regards, Suttons.

Thank you for your valuable feedback and we will certainly take this on board. Our initial crop of Prunus incisa 'Kojo-No-Mai' did not perform as we would of expected and so we took the decision to delay dispatch to ensure the plants delivered were in keeping with the high standard of quality we strive to provide our customers. We appreciate the time you have taken to provide this constructive review.

We really value your feedback and appreciate the time you have taken to leave your kind review. We can confirm we are still in the process of making some vital technical upgrades to our website to ensure we are providing the most efficient and easy online service for our customers, we are working around the clock to complete this and can assure you the "Your Orders" function will be back up and running shortly. Thank you so much for your 3 star review!

Thank you for your review. We supply live products and to ensure that they reach you in optimal condition and in the best stage to grow on we do sometimes have to delay our despatch dates and we apologise if you were not made aware of these delays, this is disappointing. We do appreciate your feedback and will pass on your comments. Kind Regards, Suttons.

Thank you for your review. We supply live products and occasionally due to unforeseen circumstances they do take longer than originally anticipated to be ready for despatch and we apologise that we did not keep you informed more effectively of any delays. We are sorry to hear that you felt that one of the plants were of inferior quality, we appreciate your comments and will pass on your feedback. Kind regards, Suttons.