Stephensons-anmeldelser

Thank you very much for the complimentary feedback following the service that you received from Stephensons. I am extremely glad that our team have been able to respond quickly and efficiently to all your queries on the product you were looking for. I am pleased that we could also get these products out to you quickly, we take great pride in offering next day delivery to many parts of the country. We look forward to assisting you in the future. Kind regards, Peter Crossen, Customer Service Team Manager

Thank you for taking the time to provide us with your feedback on our products. We make every effort to select appropriate and different products for our Catalogue which are fit for purpose. When we encounter dissatisfaction with the products that we supply we investigate this as a matter of urgency with the factory. In this case we have requested that they contact you directly in order to gain further information about the problems you have been experiencing. If there is anything further that we can do to help please don't hesitate to let me know. Kind regards, Peter Crossen, Customer Service Team Manager

Firstly, thank you very much for the customer service score of ‘excellent’ which you awarded us in your recent feedback.We are delighted that you have acknowledged the high level of service we endeavour to provide all our customers. We are sorry that the product you ordered did not arrive to you in premium condition. I have tried to contact you to discuss this but have so far been unable to speak to you. In the meantime, I have arranged to send you a replacement Araven Dispenser free of charge and hope that you continue to use Stephensons.com in the future Kind regards, Peter Crossen, Customer Service Team Manager