I have still not received my documentation. I phoned you and we established that you had the wrong e-mail address as you had spelt my name wrong. You said you had changed it and promised to send it...
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SME Insurance Services
smei
11 years ago
Following our recent telephone conversation I have now re set your password for the on line portal and have also issued a copy of your full policy documentation 1st class today.
Once again we do apologise for the service your have received in relation to the online portal, we are taking your comments on board and are trying to simplify the portal process.
Lisa Boyes
Customer Services Manager
Kjøpsdato: 03/08/2014
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Pålitelig kunde
11 years ago
Efficient, help full friendly staff giving excellent service
In regard to giving well priced policies SME have proved very good over several years, I have yet to make a claim which would test the procedures properly.
SME Insurance Services
smei
11 years ago
Thank you for your comments, we are delighted to see that you have renewed again with us this year. We are confident in our procedures & processes should you ever need to make a claim in the future.
Lisa Boyes
Customer Services Manager
always excellent and great customer service every time you call. I always feel like they want to help and nothing is ever a problem they really do work for there customers. And also they always give...
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SME Insurance Services
smei
11 years ago
Thank you for your feedback, we are delighted to see that you have received the type of service we are proud of.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.