Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Silver by Mail-anmeldelser

TC

Trusted Customer

WR5 2ER

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Excellent

Excellent. Prompt as ever, and good quality jewellery. Love them. Shame I didn't have a ring guage before receiving the ring.

Produktanmeldelser

Kjøpsdato: 04/10/2016

0

Pålitelig kunde

9 years ago

Love this company's product!

Always high quality products and really quick dispatch.

Produktanmeldelser

Kjøpsdato: 27/09/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Very good,dimensions should be more clear

Excellent service,though I really liked the piece it was quite a bit smaller than I expected it to be

Produktanmeldelser

Kjøpsdato: 07/10/2016

0

Pålitelig kunde

9 years ago

Excellent service by Silver by Mail

Service was quick and product was exactly as expected

Produktanmeldelser

Kjøpsdato: 11/10/2016

0

Pålitelig kunde

9 years ago

Always consistent excellent service

Excellent

Produktanmeldelser

Kjøpsdato: 11/10/2016

0

TC

Trusted Customer

Bromley

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Great customer service

Great website, easy to use and really good customer service

Produktanmeldelser

Kjøpsdato: 25/09/2016

0

TC

Trusted Customer

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Beautiful Earings though a bit pricey I thought

Cannot Fault the Service

Produktanmeldelser

Kjøpsdato: 29/08/2016

0

Pålitelig kunde

9 years ago

Good value and great service.

Always a prompt reliable service and generally high quality goods. I keep coming back for more as I haven't found another online supplier of silver that has anywhere near the range or quality of...

Les mer

Produktanmeldelser

Customer Service

Silver by Mail

9 years ago

Dear Miss Smith,

Thank you for your feedback. We apologise that you experienced a problem with one of our items. Please be advised that pearl is naturally occurring and so will not be able to be exactly replicated in our photograph as it is in physical form. We apologise for this and can confirm that our customer service representatives would be happy to assist you by finding the closest match to the photograph provided should you wish to inquire about any of our natural stone items.

Kindest Regards
Pip @ Silver by Mail
0345 307 3297

Pålitelig kunde

9 years ago

Thank you, Pip, for your response and the offer of help in the future, it is much appreciated. I bought these pearl earrings as a gift and my friend loved them. Of course she had no expectations regarding their colour! In retrospect, my comments probably stemmed from the fact that I have found the illustrations on your site to be very accurate in the past.

Pålitelig kunde

9 years ago

Thank you, Pip, for your response and the offer of help in the future, it is much appreciated. I bought these pearl earrings as a gift and my friend loved them. Of course she had no expectations regarding their colour! In retrospect, my comments probably stemmed from the fact that I have found the illustrations on your site to be very accurate in the past.

Kjøpsdato: 04/08/2016

0

TC

Trusted Customer

Oldham

9 years ago

Hva Trusted Customer sa om Silver by Mail:

Bad service by Silver by Mail

Broke after wearing twice

Customer Service

Silver by Mail

9 years ago

Dear Mrs Turner,

Thank you for your feedback. We sincerely apologise that you have had a bad experience with us. We note from your account that you experience a problem with the Apple Dew Earrings. This matter has now been resolved and we hope that you were satisfied with the outcome. Once again we apologise for this matter and that you have been inconvenienced.

Kindest Regards
Pip @ Silver by Mail

Kjøpsdato: 29/08/2016

0

Pålitelig kunde

9 years ago

What you see is what you get.

Arrived quickly and packaged well. items were as expected and very pleased.

Produktanmeldelser

Kjøpsdato: 10/09/2016

0

Silver by Mail-anmeldelser

Miss Jessica EarringsFlere anmeldelser av dette produktetVis produktnettstedet

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetSparkly, understated and high quality.

Eastern Essence Bangle (Mabe Pearl)Flere anmeldelser av dette produktetVis produktnettstedetEye catching and so unique.

Spunsilver BraceletFlere anmeldelser av dette produktetVis produktnettstedetVery attractive but Smaller than expected

Giselle Hoop Earrings 25mmFlere anmeldelser av dette produktetVis produktnettstedet

Lover's Knot EarringsFlere anmeldelser av dette produktetVis produktnettstedetSweet petit and quality with bonus of realistic price

silver ringFlere anmeldelser av dette produktetVis produktnettstedetLooks great, really like the fit and style.

Oasis EarringsFlere anmeldelser av dette produktetVis produktnettstedetBeautiful Earings though a bit pricey I thought

Sparkling Solitaire StudsFlere anmeldelser av dette produktetVis produktnettstedetAs expected for a special offer at that price. Not as classy as usual purchases.

Epicene EarringsFlere anmeldelser av dette produktetVis produktnettstedetUnusual and striking, a definite favourite.

Morning Clover EarringsFlere anmeldelser av dette produktetVis produktnettstedet

Celestial Rain Earrings (Amber)Flere anmeldelser av dette produktetVis produktnettstedetBeautifully shaped and well made. Very good value.

Le Pearl Drops Earrings (Grey Pearl)Flere anmeldelser av dette produktetVis produktnettstedetColour not quite as expected. The freshwater pearls looked a much richer, deeper pewter colour on the website.

Loop La Earrings (Triple)Flere anmeldelser av dette produktetVis produktnettstedetNice earrings though not as long as I expected. good value for money

Freshwater Pearl Earrings (Carnelian)Flere anmeldelser av dette produktetVis produktnettstedetBought to match the necklace as a birthday gift and they were very pretty. My friend was very pleased with the set.

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?