Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

Secure Trust Bank Anmeldelser | Kundeservice Anmeldelser for {{merchantUrl}} | Feefo

Viser alle 6,381 anmeldelser

Pålitelig kunde

Feefo-verifisert

1 year ago

Effortless funds transfer

Very straightforward and easy to follow procedure. Clear instructions.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this, Thank you for your review. Kind regards, Sophie

Rajany Sooriyakumaran

Feefo-verifisert

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi Rajany, Thank you for your 4 star review! Kind regards. Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Excellent service, quick money transfer. Advance warning of rate charges.

Sophie

Secure Trust Bank

1 year ago

Hi, We are glad to hear this! Thank you for your positive review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Great Bank

Easy to use on line and good communication

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for your review Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

The way banks should be!

Really easy to open a new account as an existing account holder. I really like the way they promptly email you to let you know they have received your deposit by bacs.

Sophie

Secure Trust Bank

1 year ago

Hi, We are glad to hear you happy with the service we provide! Thank you for your review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Disappointing introduction

Having opened a new account I was happy with the telephone conversations, but I couldn't read the e-mail 'Welcolm Pack' as it was in the form of computer code. Other e- mails were fine, so that was...

Les mer

Lucie

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that you was unable to see your welcome email from us. Unfortunately as your name is not visible here we have been unable to contact you. Please call us on 0345 111 7092 for us to be able to further assist you with this. Thank you for your feedback this will be passed on to the relevant department to help us improve our products and services. Kind regards, Lucie

Martin

Feefo-verifisert

London

1 year ago

Hva Martin sa om Secure Trust Bank:

1st class service!

Support has always been excellent. Calls answered quickly, and support staff are very polite and helpful.

Sophie

Secure Trust Bank

1 year ago

Hi Martin, This is great to hear! Thank you for your review. Kind regards, Sophie

Pålitelig kunde

Feefo-verifisert

1 year ago

Impossible to log in

Lucie

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that you are having difficulties logging in to your Internet Banking. Unfortunately as your name is not visible here we have been unable to contact you. Please call us on 0345 111 7092, so we can assist you further with this. Thank you for your feedback, this will be passed on to the relevant department to help us improve our products and services. Kind regards, Lucie

Pålitelig kunde

Feefo-verifisert

1 year ago

Transfer completed

They responded promptly & with helpful information. I followed their instructions and opened an account and when my original account matured they transferred the funds across as they said they would.

Lucie

Secure Trust Bank

1 year ago

Hello, Thank you for your review! We are pleased to hear that you are happy with our communications. Kind regards, Lucie

Jonathan Marks

Feefo-verifisert

Bristol

1 year ago

Hva Jonathan Marks sa om Secure Trust Bank:

All on line. No “human” involvement but no issues encountered.

Sophie

Secure Trust Bank

1 year ago

Hi Jonathan, Thank you for taking the time to leave your review. Kind regards, Sophie

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Secure Trust Bank-anmeldelser

Hvordan samles Feefo-anmeldelsene inn?

Hvem kan legge igjen en Feefo-anmeldelse?

Hvordan verifiserer vi anmeldelser?

Hvordan håndterer vi falske anmeldelser?