Secure Trust Bank er ikke lenger en aktiv Feefo-kunde
Viser alle 6,381 anmeldelser
HS
Helen Simmons
Feefo-verifisert
Slough
1 year ago
Hva Helen Simmons sa om Secure Trust Bank:
Efficient and helpful
Very easy and straightforward transaction . Had to phone for advice about opening an ISA and the phone was answered promptly and the man I spoke to was extremely helpful.
I have used Secure Trust...
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Sophie
Secure Trust Bank
1 year ago
Hi Helen,
This is great to hear, We are glad our advisor was able to meet your needs and provide good service, Thank you for your 5 start review!
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Clear, straightforward and food text confirmations.
Clear and easy to use website and found the texts confirming receipt of funds to be reassuring.
Sophie
Secure Trust Bank
1 year ago
Hello,
Thank you for your review, We are glad to hear you find us reassuring.
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Easy to open account on line only issue was funds needed to be tranfered from your nominated account
Sophie
Secure Trust Bank
1 year ago
Hi,
Thank you for your 5 star review, We are happy to hear you found it easy to open an account with us.
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Disloyal to existing customers
I was offered a lower interest rate for my maturing fixed rate cash ISA than you were advertising on your web site and wasted hours on the phone trying to get around this. All my other ISA providers...
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Lucie
Secure Trust Bank
1 year ago
Hello,
We are sorry to hear that Secure Trust Bank has not met your expectations regarding the maturity options for your ISA. We review our interest rates based on a number of factors but aim to offer our customers competitive products across our range of accounts. As a specialist bank, any new products we launch are designed to meet current funding requirements and are priced competitively in the market. As such, they may only be available for a limited period and can be withdrawn at short notice. Our current product range is open to all our customers. Existing customers can open any of our new ISA, Access or Bond accounts using a shortened application process, while they are available. Thank you for your feedback we will pass this on to the relevant department.
Kind regards,
Lucie
0
Del
PW
Peter Wicks
Feefo-verifisert
Farnham
1 year ago
Hva Peter Wicks sa om Secure Trust Bank:
Opening a new account
I opened a new savings account and it was simple and very easily done.
Sophie
Secure Trust Bank
1 year ago
Hi Peter,
We are glad to hear you found opening an account with us simple and easy, Thank you for your 5 star review!
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Good service
Your systems work unlike certain other banks so I have several accounts with now.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are glad to hear This, Thank you for your review.
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Easy set up.
Very straightforward process. Efficiently completed. Kept well informed throughout.
Sophie
Secure Trust Bank
1 year ago
Hello,
Thank you for your positive review, We are pleased to hear you find us efficient.
Kind regards,
Sophie
0
Del
AE
Andrew Evans
Feefo-verifisert
1 year ago
Hva Andrew Evans sa om Secure Trust Bank:
Fixed rate bond review
Good service with very competitive rates. Straight forward app with clear information
Sophie
Secure Trust Bank
1 year ago
Hi Andrew,
We are pleased to hear this, Thank you for your positive feedback.
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Easy to use digital account opening process
Sophie
Secure Trust Bank
1 year ago
Hello,
This is great to hear, Thank you for your 5 star review!
Kind regards,
Sophie
0
Del
JD
James Davy
Feefo-verifisert
Witham
1 year ago
Hva James Davy sa om Secure Trust Bank:
Simples.
Very simple set up procedure. 4.8 % over 6 months, so no big commitment.
What's not to like??!!
Sophie
Secure Trust Bank
1 year ago
Hi James,
We are pleased to hear you are happy with our services, Thank you for your 5 star review!
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.