Secure Trust Bank er ikke lenger en aktiv Feefo-kunde
Viser alle 6,381 anmeldelser
NF
Nigel Fox
Feefo-verifisert
1 year ago
Hva Nigel Fox sa om Secure Trust Bank:
Easy straightforward and clear deposit arrangement.
Lucie
Secure Trust Bank
1 year ago
Hello Nigel,
This is great to hear! Thank you for taking the time to leave your review.
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
New account opening
Very easy to open account, app is simple and efficient, like the emails confirming funds received
Lucie
Secure Trust Bank
1 year ago
Hello,
Thank you for your review! We are pleased to hear that you opened your account with ease.
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Good. It works as it should
Lucie
Secure Trust Bank
1 year ago
Hello,
This is great to hear! Thank you for your review.
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Very easy to open the account on-line with very clear instructions how to proceed.
I particularly liked the fact that every time I made a deposit into the account I received an acknowledgement by...
Les mer
Lucie
Secure Trust Bank
1 year ago
Hello,
Thank you for your review! We are glad to hear that you opened your account with ease and that you are happy with our communications.
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Lucie
Secure Trust Bank
1 year ago
Hello,
Thank you for your review!
Kind regards,
Lucie
0
Del
NM
Nirmalaben Mistry
Feefo-verifisert
1 year ago
Lucie
Secure Trust Bank
1 year ago
Hello Nirmalaben,
Thank you for your review!
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Too much effort
Website is clunky, and you get a lot of error messages. On maturity of a fixed rate bond they offered better rates for new customers than for existing ones - disrespectful. Can take a long time to...
Les mer
Lucie
Secure Trust Bank
1 year ago
Hello,
We are sad to hear of your disappointment regarding our interest rates. Our current product range is open to all our customers. Existing customers can open any of our new ISA, Access or Bond accounts using a shortened application process, while they are available. We are sorry to hear of the difficulties you have had trying to get hold of us. We have recently experienced a high volume of calls, and secure messages. This means we have been unable to deliver our usual high standard of customer service. Please be assured that these are unusual circumstances which we are working hard to resolve as quickly as possible. They do not reflect our normal level of service. We sincerely apologise for any frustration or concern the situation may have caused. We really appreciate all feedback from our customers, this is regularly reviewed by our senior management team to help us improve our products and services.
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Lucie
Secure Trust Bank
1 year ago
Hello,
Thank you for your review!
Kind regards,
Lucie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Recommend
Easy to set up and quick response to qctions
Sophie
Secure Trust Bank
1 year ago
Hi,
We are glad to hear you would recommend us! Thank you for your 5 star review.
Kind regards,
Sophie
0
Del
Pålitelig kunde
Feefo-verifisert
1 year ago
Straightforward and excellent service
Prompt and good informative response.
Sophie
Secure Trust Bank
1 year ago
Hi,
We are glad to hear this, Thank you for your 5 star review.
Kind regards,
Sophie
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.
Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.