Hvordan samles Feefo-anmeldelsene inn?

Vi samler uavhengig inn tilbakemeldinger på vegne av virksomhetene som samarbeider med oss. Plattformen vår tar bare kontakt med bekreftede kjøpere, så du kan være sikker på at du leser anmeldelser fra ekte kunder.

Hvem kan legge igjen en Feefo-anmeldelse?

Bare kunder med kjøpsbevis kan legge igjen en Feefo-anmeldelse. Vi kvalitetssikrer dette ved å ta kontakt med kjøperne rett etter transaksjonen.

Hvordan verifiserer vi anmeldelser?

Vi kontrollerer at anmeldelsene kommer fra ekte kunder ved å knytte dem til et salg eller en transaksjon. Folk inviteres bare til å legge igjen en anmeldelse etter at de har kjøpt noe fra virksomheten.

Hvordan håndterer vi falske anmeldelser?

Feefo forhindrer at folk legger igjen falske anmeldelser fordi vi bare inviterer bekreftede kjøpere til å gi tilbakemelding.

ROL Cruise-anmeldelser

Viser alle 25,693 anmeldelser

Pålitelig kunde

Feefo-verifisert

7 months ago

Shane was very helpful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that you found Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Gomm

Feefo-verifisert

GBR

7 months ago

Hva Robert Gomm sa om ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Stephen Digby

Feefo-verifisert

GBR

7 months ago

Hva Stephen Digby sa om ROL Cruise:

Good service

We booked a Christmas markets cruise and I asked Jo to look into a ncl cruise around the Med as we want to take our granddaughter's. She researched it for us and came up with a possibility of booking...

Les mer

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are delighted to hear that Jo was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

7 months ago

Fabulous service

Very prompt response to my query and got me a deal I could never have achieved myself - amazing price for a solo traveller, and all done by a very friendly, knowledgeable and helpful member of the...

Les mer

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

7 months ago

I have received good service from ROL. However it is not clear to which this particular request refers and I have several cruise bookings, so I am unable to comment further.

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cedris Smith

Feefo-verifisert

GBR

7 months ago

Hva Cedris Smith sa om ROL Cruise:

Faultless service

Extremely helpful and knowledgeable staff

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

7 months ago

Safe booking

I have booked my last proberbly 10 cruises with ROL and always very good keeping me informed and reasonably good priced .

Megan Hammond

ROL Cruise

7 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek

Feefo-verifisert

7 months ago

Hva Derek sa om ROL Cruise:

Another one satisfactorily arranged

The very best as always

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

7 months ago

Quality company

Early telephone response and customer service was great

Megan Hammond

ROL Cruise

7 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Pålitelig kunde

Feefo-verifisert

7 months ago

Helpful

Always extremely helpful

Megan Hammond

ROL Cruise

7 months ago

Thank you for your review, we are so pleased to hear that the agent was extremely helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

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